PC Repair and Installation Technician

At Best Buy, we are looking for a PC Repair and Installation Technician who will be responsible for providing world-class customer service to our customers. The ideal candidate will be self-motivated and have a passion for helping customers and resolving technical issues.The successful candidate for this position will possess a solid technical background with a strong focus on customer service. We are looking for someone with excellent troubleshooting and problem-solving skills, excellent communication and interpersonal skills, and the ability to work well both independently and as part of a team.This is a customer-facing role requiring the PC Repair and Installation Technician to have a friendly and approachable demeanor with excellent customer service skills. The ideal candidate will be able to quickly assess customer needs, evaluate the available options, and provide professional recommendations. A successful candidate will also have the ability to prioritize tasks and handle multiple tasks simultaneously while maintaining a high level of accuracy and quality.Required Qualifications:• High School Diploma or GED• 1+ year of experience in PC repair and installation• Proficiency in Microsoft Office and other computer applications• Excellent customer service skills• Ability to troubleshoot and resolve technical issues• Excellent communication and interpersonal skills• Ability to prioritize tasks and handle multiple tasks• High level of accuracy and qualityIf you possess the required qualifications and have the necessary skills to be successful in this role, we invite you to apply for this exciting opportunity.

Responsibilities for PC Repair and Installation Technician:

• Provide world-class customer service to customers in a friendly and approachable manner

• Quickly assess customer needs and provide professional recommendations

• Troubleshoot and resolve technical issues

• Install and repair PCs according to customer needs

• Maintain a high level of accuracy and quality

• Prioritize tasks and handle multiple tasks simultaneously

• Keep up to date with new product information and technical developments

• Maintain customer records and update customer information

• Follow safety and security procedures

• Document work performed and customer interactions

According to JobzMall, the average salary range for a PC Repair and Installation Technician in Champaign, IL, USA is $36,000 to $47,000 per year. This range will depend on the experience and qualifications of the individual technician.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.