Best Buy

Retail Experience Supervisor

Best Buy

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail and customer service? Look no further! Best Buy is seeking a talented Retail Experience Supervisor to join our team and help drive our store's success. As a Retail Experience Supervisor, you will be responsible for overseeing the daily operations of our retail floor, ensuring exceptional customer experiences, and leading and developing a team of sales associates. If you have a strong background in retail, a positive and energetic personality, and a desire to grow your career, we want to hear from you! Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

  1. Oversee daily operations of the retail floor, including opening and closing procedures, inventory management, and visual merchandising.
  2. Ensure exceptional customer experiences by providing personalized and knowledgeable service, resolving any customer issues, and maintaining a clean and organized store environment.
  3. Lead and develop a team of sales associates by providing guidance, training, and coaching to improve their performance and achieve sales goals.
  4. Monitor and analyze sales data to identify trends and make strategic recommendations for improving store performance.
  5. Collaborate with other store leaders to implement company initiatives and promotions.
  6. Create and maintain a positive and energetic work environment that fosters teamwork, open communication, and a customer-centric mindset.
  7. Stay up-to-date on industry trends, product knowledge, and Best Buy policies and procedures to effectively train and educate team members.
  8. Conduct regular performance evaluations and provide feedback and recognition to team members.
  9. Handle any escalated customer concerns or issues in a timely and professional manner.
  10. Assist with hiring, onboarding, and training new team members to ensure a knowledgeable and customer-focused staff.
  11. Develop and maintain relationships with customers to promote loyalty and drive sales.
  12. Continuously look for ways to improve processes and procedures to enhance the overall customer experience and drive sales.
  13. Adhere to all company policies and procedures, including safety and security protocols.
  14. Collaborate with other store supervisors and managers to create a cohesive and efficient team.
  15. Embody the Best Buy brand and values, serving as a role model for team members and promoting a positive image of the company.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Leadership Skills And Experience Managing A Team In A Retail Environment.

  • Extensive Knowledge Of Best Buy Products, Services, And Company Policies.

  • Excellent Customer Service Skills And Ability To Resolve Escalated Customer Issues.

  • Proven Track Record Of Meeting Sales Targets And Driving Revenue In A Retail Setting.

  • Experience In Inventory Management, Merchandising, And Maintaining Store Standards.

Required Skills
  • Communication Skills

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • Inventory Control

  • customer service

  • Merchandising

  • Sales management

  • Training and Development

  • Problem-Solving

  • Conflict

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Experience Supervisor in Dallas, TX, USA is between $35,000 and $45,000 per year. This range may vary depending on the size and type of retail store, as well as the experience and qualifications of the individual.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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