Best Buy

Retail Experience Supervisor

Best Buy

Wichita, KS, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Hello there! Are you passionate about delivering exceptional customer service and have a strong background in retail? Best Buy is currently seeking a Retail Experience Supervisor to join our team! As a Retail Experience Supervisor, you will be responsible for leading and motivating a team of sales associates to provide an outstanding shopping experience for our customers. We are looking for someone who is customer-focused, has a proven track record of driving sales, and possesses strong leadership skills. If you are a self-starter, possess a positive attitude, and thrive in a fast-paced environment, we want you on our team! Keep reading to see if you meet the qualifications for this exciting opportunity.

  1. Lead and manage a team of sales associates to ensure exceptional customer service is delivered.
  2. Develop and implement strategies to drive sales and achieve targets.
  3. Train and coach sales associates on product knowledge, sales techniques, and customer service skills.
  4. Monitor and evaluate the performance of sales associates, providing feedback and implementing corrective actions as needed.
  5. Create a positive and engaging work environment that motivates and inspires the team to deliver their best.
  6. Collaborate with other supervisors and store management to ensure a seamless shopping experience for customers.
  7. Stay updated on product knowledge, promotions, and company policies to effectively assist and inform customers.
  8. Handle and resolve any customer complaints or issues in a timely and professional manner.
  9. Conduct regular inventory checks and ensure proper merchandising and stock levels are maintained.
  10. Assist in the recruitment and hiring process for new sales associates.
  11. Adhere to all company policies and procedures, including safety and security protocols.
  12. Continuously seek opportunities for improvement and implement new ideas to enhance the overall retail experience.
  13. Act as a role model for the team by demonstrating excellent customer service, sales techniques, and leadership skills.
  14. Keep track of sales data and provide regular reports to store management.
  15. Maintain a positive and professional relationship with customers, colleagues, and management.
Where is this job?
This job is located at Wichita, KS, USA
Job Qualifications
  • Strong Leadership Skills: The Ideal Candidate Should Have Experience Leading A Team And Motivating Them To Achieve Sales Targets And Provide Excellent Customer Service.

  • Extensive Retail Experience: A Minimum Of 3-5 Years Of Experience In The Retail Industry, Preferably In A Supervisory Or Management Role. The Candidate Should Have A Deep Understanding Of Retail Operations, Processes, And Procedures.

  • Excellent Communication Skills: The Role Requires Frequent Communication With Team Members, Customers, And Other Stakeholders. The Candidate Should Be Able To Effectively Convey Information And Resolve Conflicts In A Professional Manner.

  • Proven Track Record Of Driving Sales: The Candidate Should Have A Demonstrated History Of Meeting And Exceeding Sales Targets And Driving Revenue Growth. They Should Also Have Experience In Implementing Strategies To Increase Sales And Improve Profitability.

  • Customer-Centric Mindset: Best Buy Places A Strong Emphasis On Providing Exceptional Customer Service. The Ideal Candidate Should Have A Passion For Delivering An Excellent Customer Experience And Be Able To Train And Coach Their Team Members In This Regard.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • customer service

  • Visual merchandising

  • Problem-Solving

  • UPS

  • Sales Techniques

  • Coaching And Training

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Experience Supervisor in Wichita, KS, USA is $35,000 - $50,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or retail store.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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