Best Buy

Retail Sales Specialist - Computing

Best Buy

Burbank, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about technology and providing exceptional customer service? Look no further! We are seeking a dynamic Retail Sales Specialist - Computing to join our team at Best Buy. As a specialist, you will be responsible for delivering expert product knowledge and assisting customers with their computing needs. If you have a deep understanding of the latest computing trends and a knack for building relationships with customers, we want to hear from you! Read on for more details on this exciting opportunity.

  1. Provide expert product knowledge on all computing products and services offered by Best Buy.
  2. Engage with customers to understand their computing needs and recommend the most suitable products for their requirements.
  3. Demonstrate outstanding customer service by actively listening to and addressing customer inquiries and concerns.
  4. Stay up-to-date on the latest computing trends and advancements to effectively communicate and educate customers.
  5. Build and maintain strong relationships with customers to ensure a positive and lasting shopping experience.
  6. Collaborate with team members to achieve sales goals and provide exceptional customer service.
  7. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  8. Process transactions accurately and efficiently, including returns and exchanges.
  9. Continuously strive to meet and exceed sales targets, while also providing excellent customer service.
  10. Attend and actively participate in product trainings and meetings to expand knowledge and enhance customer interactions.
  11. Act as a brand ambassador by representing Best Buy in a professional and positive manner.
  12. Stay informed on competitor products and pricing to effectively communicate to customers and maintain a competitive edge.
  13. Handle and resolve any customer complaints or issues in a timely and effective manner.
  14. Adhere to all company policies and procedures to ensure a safe and enjoyable working environment.
  15. Continuously seek opportunities for personal and professional growth within the company.
Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Knowledge Of Computing Products: The Retail Sales Specialist Should Have A Strong Understanding Of Various Computing Products Such As Laptops, Desktops, Tablets, And Accessories. This Includes Knowledge Of Specifications, Features, And Benefits Of Different Brands And Models.

  • Sales Experience: The Candidate Must Have Previous Experience In A Sales Role, Preferably In A Retail Environment. They Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets And Have Excellent Customer Service Skills.

  • Technical Expertise: The Retail Sales Specialist Should Possess Technical Knowledge Of Computing Products And Be Able To Troubleshoot Common Issues That Customers May Face. They Should Also Be Able To Provide Recommendations For Upgrades Or Additional Products Based On A Customer's Needs.

  • Communication Skills: Strong Communication Skills, Both Verbal And Written, Are Essential For A Retail Sales Specialist. They Should Be Able To Effectively Explain Complex Technical Information To Customers In A Clear And Concise Manner.

  • Team Player: The Candidate Should Be A Team Player And Able To Work Collaboratively With Other Sales Team Members. They Should Also Be Able To Work Independently And Take Ownership Of Their Sales Goals. Additionally, The Ability To Work In A Fast-Paced And Dynamic Retail Environment Is Important.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Teamwork

  • Problem-Solving

  • Upselling

  • Technical Expertise

  • Cross-Selling

  • Sales Techniques

  • Brand Advocacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist - Computing in Burbank, CA, USA is $30,000 - $50,000 per year. This range can vary depending on factors such as education, experience, and the specific company and location of the job. Some employers may also offer additional benefits such as bonuses, commissions, and health insurance.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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