Best Buy

Samsung Home Theater Specialist

Best Buy

Chesterfield, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the exciting world of Samsung Home Theater Specialists at Best Buy! As a member of our team, you will have the opportunity to share your passion for technology and help customers transform their homes into immersive entertainment spaces with cutting-edge Samsung home theater products.We are seeking individuals who are knowledgeable, enthusiastic, and customer-oriented to join our team as Samsung Home Theater Specialists. As a specialist, you will be responsible for guiding customers through the selection, installation, and setup of Samsung home theater systems, providing expert advice and exceptional service every step of the way.To excel in this role, you must possess a deep understanding of Samsung home theater products, excellent communication skills, and a strong desire to help our customers create the ultimate home entertainment experience. If you are a tech-savvy individual with a knack for building lasting relationships with customers, we want to hear from you!

  1. Provide exceptional customer service by greeting and welcoming customers to the Samsung home theater department.
  2. Act as a brand ambassador for Samsung, demonstrating thorough knowledge of their products and services.
  3. Assist customers in selecting the best Samsung home theater products for their needs and budget.
  4. Educate customers on the features and benefits of Samsung home theater products to help them make informed purchasing decisions.
  5. Demonstrate and explain product functionality and features to customers.
  6. Assist customers with the setup and installation of Samsung home theater systems.
  7. Troubleshoot any issues that may arise during the setup or installation process.
  8. Keep up-to-date with the latest Samsung home theater products and technologies to provide expert advice to customers.
  9. Proactively engage with customers to build lasting relationships and ensure their satisfaction with their Samsung home theater purchase.
  10. Collaborate with other team members to meet and exceed sales targets and provide a seamless customer experience.
  11. Maintain a clean and organized department, ensuring all products are displayed properly and shelves are stocked.
  12. Continuously seek opportunities to improve customer service, sales, and product knowledge.
  13. Adhere to all company policies and procedures, including safety and security measures.
  14. Attend training sessions and workshops to enhance product knowledge and stay updated on new technologies.
  15. Perform any other duties as assigned by the store manager or supervisor.
Where is this job?
This job is located at Chesterfield, MO, USA
Job Qualifications
  • Extensive Knowledge Of Samsung Home Theater Products: A Samsung Home Theater Specialist Should Have A Deep Understanding Of All Samsung Home Theater Products, Including Their Features, Specifications, And Compatibility With Different Devices.

  • Experience With Home Theater Installations: The Ideal Candidate Should Have Prior Experience With Setting Up And Installing Home Theater Systems, Including Mounting Tvs, Connecting Speakers, And Configuring Settings.

  • Strong Customer Service Skills: As A Samsung Home Theater Specialist, The Ability To Provide Excellent Customer Service Is Crucial. This Includes Actively Listening To Customer Needs, Offering Product Recommendations, And Troubleshooting Any Issues.

  • Technical Expertise: A Strong Technical Background Is Essential For This Role. The Candidate Should Have A Thorough Understanding Of Audio And Video Technology, Including Hdmi, Surround Sound, And Streaming Devices.

  • Sales Experience: In Addition To Technical Skills, A Samsung Home Theater Specialist Should Also Possess Sales Experience To Effectively Promote And Upsell Samsung Products To Customers. This Includes Product Demonstrations, Building Customer Relationships, And Meeting Sales Targets.

Required Skills
  • Troubleshooting

  • Communication

  • Technical Support

  • Product knowledge

  • customer service

  • Teamwork

  • Problem-Solving

  • Upselling

  • Retail merchandising

  • Sales Pitch

  • Product Demonstration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Samsung Home Theater Specialist in Chesterfield, MO, USA is $35,000-$45,000 per year. This can vary depending on a variety of factors such as experience, education, and job responsibilities.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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