Senior Retail Sales Consultant

Welcome to Best Buy, the ultimate destination for all your technology and entertainment needs. We are currently seeking a dynamic and experienced Senior Retail Sales Consultant to join our team. As a Senior Retail Sales Consultant, you will play a pivotal role in providing exceptional customer service and driving sales in our retail store. We are looking for a passionate and driven individual who can lead the team to success. If you have a strong background in sales, excellent communication skills, and a passion for technology, we want to hear from you!

1. Greet and welcome customers to the store in a friendly and professional manner.
2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
3. Demonstrate expert knowledge of Best Buy's products and services to assist customers in making informed purchasing decisions.
4. Utilize sales techniques to effectively upsell and cross-sell products and services.
5. Meet and exceed sales goals and targets set by management.
6. Act as a leader and mentor to the sales team, providing guidance and support to help them achieve their sales goals.
7. Keep up-to-date with industry trends and product knowledge to provide customers with the most current information.
8. Handle customer complaints and resolve issues in a timely and professional manner.
9. Collaborate with other departments and team members to ensure a seamless customer experience.
10. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
11. Participate in training and development programs to continuously improve skills and knowledge.
12. Adhere to company policies and procedures, including cash handling and inventory management.
13. Act as a brand ambassador for Best Buy by representing the company in a positive and professional manner.
14. Continuously seek opportunities to improve sales processes and customer experience.
15. Foster a positive and collaborative work environment to promote team success.

According to JobzMall, the average salary range for a Senior Retail Sales Consultant in Baltimore, MD, USA is between $44,000 and $65,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.