Best Buy

Verizon Specialist

Best Buy

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Verizon Specialist at Best BuyAre you passionate about helping customers get the most out of their digital lives? Are you excited about the latest technologies and trends in the wireless industry? If so, this is the perfect job for you! We are looking for a Verizon Specialist to join our team at Best Buy. This person must be knowledgeable and enthusiastic about Verizon products and services, and must be able to provide exceptional customer service to each and every customer.The successful candidate must possess the following qualifications: excellent customer service and communication skills, strong technical knowledge of Verizon products and services, experience with sales and customer service, and the ability to work in a fast-paced environment. This person should be a team player with a positive attitude and the desire to exceed customer expectations. If this sounds like you, please apply today!

Responsibilities:

  1. Provide exceptional customer service to all customers
  2. Educate customers on Verizon products and services
  3. Answer customer inquiries in a professional and timely manner
  4. Meet sales goals and targets
  5. Troubleshoot customer issues with Verizon products and services
  6. Maintain up-to-date product and service knowledge
  7. Collaborate with team members to ensure customer satisfaction
  8. Ensure compliance with company policies and procedures
  9. Follow up with customers after sales to ensure satisfaction
  10. Suggest product and service solutions to customers based on needs
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Communication Skills

  • Sales Experience

  • Knowledge Of Best Buy Products And Services

  • Knowledge Of Verizon Products And Services

  • Problem-Solving Ability

  • Technical Knowledge

  • Customer Service Aptitude

  • Ability To Work With Others

Required Skills
  • Programming

  • Networking

  • Sales

  • Technical Support

  • Data Security

  • customer service

  • Billing

  • installation

  • Upselling

  • Repairs

  • Wireless Devices

  • Data Plans

  • Wireless Connectivity

  • Answer: Troubleshooting

  • Phone Activation

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Verizon Specialist in Charlotte, NC, USA is $30,000 to $60,000 per year. The salary range may vary based on experience, location, and other factors.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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