Verizon Specialist at Best BuyAre you passionate about helping customers get the most out of their digital lives? Are you excited about the latest technologies and trends in the wireless industry? If so, this is the perfect job for you! We are looking for a Verizon Specialist to join our team at Best Buy. This person must be knowledgeable and enthusiastic about Verizon products and services, and must be able to provide exceptional customer service to each and every customer.The successful candidate must possess the following qualifications: excellent customer service and communication skills, strong technical knowledge of Verizon products and services, experience with sales and customer service, and the ability to work in a fast-paced environment. This person should be a team player with a positive attitude and the desire to exceed customer expectations. If this sounds like you, please apply today!
Responsibilities:
- Provide exceptional customer service to all customers
- Educate customers on Verizon products and services
- Answer customer inquiries in a professional and timely manner
- Meet sales goals and targets
- Troubleshoot customer issues with Verizon products and services
- Maintain up-to-date product and service knowledge
- Collaborate with team members to ensure customer satisfaction
- Ensure compliance with company policies and procedures
- Follow up with customers after sales to ensure satisfaction
- Suggest product and service solutions to customers based on needs
Excellent Communication Skills
Sales Experience
Knowledge Of Best Buy Products And Services
Knowledge Of Verizon Products And Services
Problem-Solving Ability
Technical Knowledge
Customer Service Aptitude
Ability To Work With Others
Programming
Networking
Sales
Technical Support
Data Security
customer service
Billing
installation
Upselling
Repairs
Wireless Devices
Data Plans
Wireless Connectivity
Answer: Troubleshooting
Phone Activation
Communication
Decision Making
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
According to JobzMall, the average salary range for a Verizon Specialist in Charlotte, NC, USA is $30,000 to $60,000 per year. The salary range may vary based on experience, location, and other factors.
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Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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