Are you looking for an exciting opportunity to join a growing and innovative company in the mortgage industry? Look no further! Better Mortgage is seeking a highly motivated and detail-oriented Loan Processor to join our team. As a Loan Processor, you will play a crucial role in our mission to make the mortgage process simpler and more transparent for our customers. We are looking for individuals with a strong background in mortgage processing, exceptional organizational skills, and a passion for providing excellent customer service. If you are driven, customer-focused, and thrive in a fast-paced environment, we want to hear from you!
- Process mortgage loan applications and ensure all required documents are accurately completed and submitted.
- Review and verify borrower information, including income, credit history, and property information, to ensure accuracy and completeness.
- Communicate with borrowers, lenders, and other parties involved in the loan process to gather necessary information and resolve any issues or discrepancies.
- Maintain detailed and organized loan files, ensuring all documents are properly labeled and stored.
- Follow up on outstanding requirements and ensure all deadlines are met to keep loan process on track.
- Collaborate with underwriters and loan officers to ensure timely and efficient processing of loans.
- Stay up-to-date on industry regulations and guidelines to ensure compliance in all loan processing activities.
- Provide exceptional customer service to borrowers, answering questions and addressing concerns throughout the loan process.
- Identify and escalate any potential issues or red flags that may affect loan approval or closing.
- Continuously seek ways to improve and streamline the loan processing process to enhance customer experience.
- Maintain confidentiality and security of all borrower information.
- Assist with other tasks and projects as needed to support the overall success of the company.
Minimum Of 2 Years Of Experience In Loan Processing Or A Related Field, With A Strong Understanding Of Mortgage Industry Regulations And Processes.
Proficiency In Loan Origination Software And Other Relevant Programs, Such As Encompass Or Calyx Point.
Excellent Communication Skills, Both Written And Verbal, With The Ability To Effectively Communicate With Clients, Lenders, And Other Team Members.
Strong Attention To Detail And Organizational Skills, With The Ability To Manage A High Volume Of Loans And Meet Tight Deadlines.
Knowledge Of Underwriting Guidelines And Ability To Review Loan Files For Completeness And Accuracy, Ensuring Compliance With All Necessary Requirements.
Financial Analysis
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Compliance Knowledge
Organization
Problem-Solving
technology proficiency
Loan documentation
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Loan Processor in New York, NY, USA is between $45,000 and $70,000 per year. Factors such as experience, education, and the specific company and industry can also affect the salary for this position.
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