Bharti Airtel

Senior Analyst - Service Management and Transitions

Bharti Airtel

Gurugram, Haryana, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Bharti Airtel is seeking an exceptionally talented, experienced and motivated Senior Analyst - Service Management and Transitions to join our team. This individual will play a vital role in developing and delivering service management and transition processes, while also taking responsibility for their successful implementation. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to build relationships with internal and external stakeholders.We are looking for someone with a minimum of 5 years of experience in a service management role. A degree in Computer Science, Information Systems, or a related field is highly desirable, as is any relevant certification. The successful candidate must be able to liaise effectively with stakeholders across all levels and possess the ability to analyze complex problems and devise innovative solutions. The Senior Analyst - Service Management and Transitions must possess excellent organizational and time management skills and be able to work independently. If you have the necessary qualifications and experience and are looking for an exciting and challenging role, we want to hear from you.

Where is this job?
This job is located at Gurugram, Haryana, India
Job Qualifications
  • Bachelor's Degree In A Relevant Field

  • + Years Of Professional Experience In A Related Role

  • Understanding Of Service Transition Best Practices

  • Excellent Problem Solving And Analytical Skills

  • Demonstrated Ability To Work With Minimal Supervision

  • Experience Working In A Fast-Paced

  • Agile Environment

  • Strong Understanding Of Itil Principles

  • Excellent Written And Verbal Communication Skills.

Required Skills
  • Documentation

  • Change Management

  • Project Management

  • Communication

  • Incident Management

  • Problem Management

  • Analytical Thinking

  • Risk Analysis

  • Configuration management

  • Process mapping

  • Stakeholder engagement

  • Transition Planning

  • Service Level Management

  • Service Transition

  • Service Asset Management

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • flexibility

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Analyst - Service Management and Transitions in Gurugram, Haryana, India is 22,00,000 to 35,00,000 INR per annum. This range may vary depending on the organization, job role, experience, and other factors.

Additional Information
Bharti Airtel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMay 12th, 2023
Apply BeforeMay 22nd, 2025
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About Bharti Airtel

Bharti Airtel Ltd. engages in the business of providing telecommunication systems and services, passive infrastructure services, and direct to home services. The company operates its business through the following segments: Mobile Services India and South Asia, Mobile Services Africa, Telemedia Services, Digital TV Services, Airtel Business, and Tower Infrastructure Services.

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