Furniture Sales Lead

Santa Ana, CA, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Are you a furniture enthusiast with a passion for sales? Look no further! Big Lots is seeking a motivated and customer-focused Furniture Sales Lead to join our team. In this role, you will be responsible for leading our furniture sales team to success and providing exceptional customer service. We are looking for someone with a strong background in furniture sales, excellent leadership skills, and a friendly and approachable personality. If you're ready to take your furniture sales career to the next level, we want to hear from you!

Lead and manage the furniture sales team to meet and exceed sales goals and targets.
Develop and implement effective sales strategies to increase furniture sales and profitability.
Train and mentor sales team members on product knowledge, sales techniques, and customer service skills.
Monitor and analyze sales data to identify areas for improvement and develop action plans accordingly.
Create a positive and welcoming atmosphere for customers by providing exceptional customer service.
Build and maintain relationships with customers to drive repeat business and increase customer loyalty.
Stay up-to-date on industry trends and product knowledge to effectively communicate with customers and team members.
Ensure that the furniture sales floor is properly stocked, organized, and visually appealing.
Collaborate with other departments, such as merchandising and inventory, to ensure efficient operation and product availability.
Handle customer inquiries, complaints, and issues in a timely and professional manner.
Maintain a high level of professionalism and uphold company standards and policies.
Conduct performance evaluations and provide feedback to team members.
Schedule and delegate tasks to team members to ensure a productive and efficient work environment.
Continuously seek opportunities to improve sales processes and customer satisfaction.
Represent the company in a positive and professional manner at all times.

Where is this job?

This job is located at Santa Ana, CA, USA

Job Qualifications

Strong Sales Experience: A Furniture Sales Lead At Big Lots Should Have A Proven Track Record Of Success In Sales, With A Focus On Furniture Sales. This Includes Experience In Prospecting, Qualifying Leads, And Closing Sales.
Knowledge Of Furniture Products: The Ideal Candidate For This Role Should Have A Deep Understanding Of Furniture Products, Including Materials, Features, And Benefits. They Should Also Be Able To Effectively Communicate This Information To Customers And Team Members.
Team Leadership Skills: As A Sales Lead, This Individual Will Be Responsible For Leading And Motivating A Team Of Furniture Sales Associates. They Should Possess Strong Leadership Skills, Including The Ability To Set Goals, Delegate Tasks, And Provide Feedback And Coaching To Team Members.
Customer Service Experience: Excellent Customer Service Is Crucial In The Retail Industry, And The Furniture Sales Lead Should Have Prior Experience In Providing Exceptional Service To Customers. This Includes The Ability To Address And Resolve Customer Complaints Or Concerns In A Timely And Professional Manner.
Organizational And Time Management Skills: With A Busy And Fast-Paced Work Environment, The Furniture Sales Lead Should Have Strong Organizational And Time Management Skills. This Includes The Ability To Prioritize Tasks, Manage Multiple Projects Simultaneously, And Meet Deadlines While Maintaining A High Level Of Accuracy And Attention To Detail.

Required Skills

Communication Skills
Inventory Management
Time Management
Negotiation skills
Product knowledge
customer service
Visual merchandising
Team Leadership
Problem-Solving
Sales Techniques
Marketing Strategies

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Furniture Sales Lead in Santa Ana, CA, USA is between $38,000 and $55,000 per year. This may vary depending on the specific company, experience level, and other factors. Some employers may also offer commission or bonuses based on sales performance.

Additional Information

Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 28th, 2024

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us