Retail Store Associates and Stocker

Raleigh, NC, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Welcome to Big Lots – where every day is a new opportunity to deliver exceptional customer service and make a positive impact in our community. As a Retail Store Associate or Stocker, you will be an integral part of our team, helping us provide a seamless shopping experience for our customers and maintaining a well-stocked store. We are looking for individuals who are enthusiastic, hardworking, and dedicated to delivering top-notch service. If you have a passion for retail and thrive in a fast-paced environment, we want you to join our Big Lots family!

Greet and welcome customers with a friendly and positive attitude.
Assist customers in finding products and provide knowledgeable recommendations.
Maintain a clean and organized store environment to ensure a pleasant shopping experience.
Restock and replenish shelves, racks, and displays to ensure product availability.
Check inventory levels and communicate any low stock items to management.
Operate cash registers and handle customer transactions accurately and efficiently.
Answer customer inquiries and address any concerns or complaints in a professional manner.
Follow all company policies and procedures, including safety and security protocols.
Collaborate with team members to achieve sales and productivity goals.
Continuously develop product knowledge to effectively assist customers and make recommendations.
Assist with pricing and labeling merchandise.
Support store promotions and events.
Maintain a positive and friendly attitude towards customers and team members.
Adhere to all standards for merchandising, stocking, and restocking.
Handle and resolve customer service issues in a timely and professional manner.
Assist with receiving and processing new merchandise shipments.
Keep track of and report any damaged or defective merchandise.
Maintain a neat and professional appearance, following company dress code policies.
Assist with store opening and closing procedures as needed.
Continuously seek opportunities to improve customer service and store operations.

Where is this job?

This job is located at Raleigh, NC, USA

Job Qualifications

Excellent Customer Service Skills: Retail Store Associates And Stockers Should Be Able To Interact With Customers In A Friendly And Professional Manner, And Provide Assistance With Their Shopping Needs.
Physical Stamina And Strength: This Job May Require Standing For Long Periods Of Time, Lifting And Carrying Heavy Items, And Stocking Shelves At A Fast Pace. Candidates Should Be Physically Fit And Able To Handle These Tasks.
Attention To Detail: Stockers Need To Be Able To Keep Track Of Inventory Levels, Accurately Stock Shelves, And Ensure Products Are Displayed Neatly And Attractively. Retail Store Associates Should Also Pay Attention To Details Such As Pricing And Product Placement.
Ability To Work In A Fast-Paced Environment: Big Lots Is A Busy Retail Store, And Candidates Should Be Able To Work Efficiently And Multitask In A Fast-Paced Environment. They Should Also Be Able To Handle Busy Periods, Such As Holidays And Sales Events.
Prior Retail Experience: While Not Always Required, Candidates With Previous Experience In A Retail Environment Will Have An Advantage In Understanding The Demands And Expectations Of The Job. This May Include Experience In Customer Service, Stocking, Or Cash Handling.

Required Skills

Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
customer service
Merchandising
Cash Handling
Teamwork
Organization
Problem-Solving
Sales Techniques

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Associates and Stocker in Raleigh, NC, USA is between $20,000 to $30,000 per year. This may vary depending on the specific job responsibilities, experience level, and the type of retail store. Some stores may also offer additional benefits such as bonuses or commissions.

Additional Information

Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedAugust 21st, 2024

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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