Patient Access Supervisor

Welcome to BJC HealthCare, where we are dedicated to providing exceptional care for our patients and their families. We are currently seeking a highly motivated and experienced individual to join our team as a Patient Access Supervisor. In this role, you will play a crucial part in ensuring that our patients have a positive and streamlined experience from the moment they enter our facility. We are looking for someone with strong leadership skills, excellent communication, and a passion for delivering top-notch patient care. If you are seeking a rewarding and fulfilling career in healthcare, we encourage you to apply for this exciting opportunity.

1. Supervise and manage the day-to-day operations of the patient access department, including scheduling, training, and performance management of staff.
2. Ensure that all patients are greeted and assisted in a friendly and timely manner, maintaining a welcoming and professional atmosphere.
3. Oversee the registration and admission processes, ensuring accuracy and compliance with all relevant policies and procedures.
4. Collaborate with other departments to ensure efficient and effective patient flow throughout the facility.
5. Maintain a thorough understanding of insurance and billing processes, and assist patients with any questions or concerns.
6. Monitor and track key performance indicators, identifying areas for improvement and implementing necessary changes to enhance the patient experience.
7. Develop and maintain strong relationships with patients, families, and caregivers, addressing any concerns and providing exceptional customer service.
8. Stay updated on industry trends and changes in healthcare regulations, and ensure that all staff members are trained and compliant.
9. Foster a positive and collaborative work environment, promoting teamwork and open communication among team members.
10. Serve as a role model for exceptional patient care, leading by example and setting high standards for staff performance.

According to JobzMall, the average salary range for a Patient Access Supervisor in St. Louis, MO, USA is $47,000 - $70,000 per year. This may vary depending on the specific company, location, and level of experience.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, serving metro St. Louis, mid-Missouri and Southern Illinois. In 1993, Barnes-Jewish Inc., an urban, academic medical center affiliated with Washington University School of Medicine; and Christian Health Services, a suburban community hospital network, merge to form BJC Health System.