Account Manager

Supports the project management, analysis and coordination across the business and external partners to connect customers to individualized energy solutions, company programs (EE/DSM, etc.) and potential external partner solutions. Supports the development of new regulated and non-regulated energy solutions by gaining a thorough understanding of customer business drivers and needs. Builds and leverages key sales networks including trade allies, builders and developers. Support the contract development and the negotiations process with new and existing large, complex customers. Helps implement growth strategies, participate in business meetings, and recommend changes to existing business practices to increase margin and revenue. Improves the customer’s experience through increased and detailed communications, keeping them abreast of changes in rates, riders and anything pertaining to their account.

Black Hills Energy, operates natural gas and electric utilities, serves 1.2 million customers in eight states: Arkansas, Colorado, Iowa, Kansas, Montana, Nebraska, South Dakota and Wyoming.