Bloomberg

Customer Support Representative - Japanese

Bloomberg

London, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Bloomberg, we are looking for a highly skilled and motivated Customer Support Representative - Japanese who will be responsible for providing world-class customer service for our Japanese clients. This is a great opportunity to join a highly successful and well-respected organization.To be successful in this role, you must have excellent Japanese language skills, as well as a strong customer service background and experience with a wide range of customer service software. You must possess strong interpersonal and communication skills, as well as the ability to multi-task and remain calm under pressure. You should be able to provide timely and accurate responses to customers, and have a positive attitude when dealing with challenging situations. If you are looking for a challenging yet rewarding customer service role, then this is the job for you!

Responsibilities:

  • Provide superior customer service to Japanese clients in a professional and friendly manner
  • Understand and address customer inquiries and complaints in a timely and accurate manner
  • Utilize customer service software and processes to ensure customer satisfaction
  • Demonstrate strong interpersonal and communication skills
  • Remain calm and professional under pressure
  • Multi-task and manage customer inquiries in a fast-paced environment
  • Maintain a positive attitude when dealing with challenging situations
  • Provide timely and accurate responses to customer inquiries and complaints
  • Ensure customer satisfaction by resolving customer issues in a timely and efficient manner
Where is this job?
This job is located at London, UK
Job Qualifications
  • Strong Problem-Solving Skills

  • Knowledge Of Financial Services Industry

  • Fluent In Japanese

  • Ability To Work Under Pressure

  • Strong Verbal And Written Communication Skills

  • Demonstrated Customer Service Experience

  • Knowledge Of Bloomberg Applications And Services

  • Understanding Of Operations And Customer Service Best Practices

Required Skills
  • Troubleshooting

  • Support

  • Communication

  • Listening

  • Technical

  • Detail-oriented

  • Assisting

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptable

  • Japanese

  • Organizational

  • Interpersonal

  • Resolving

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Representative - Japanese in London, UK is between £26,400 and £37,400. This range is based on salaries reported by current and past employees.

Additional Information
Bloomberg is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 25th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Bloomberg

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day.

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