
Customer Support Representative - Japanese
At Bloomberg, we are looking for a highly skilled and motivated Customer Support Representative - Japanese who will be responsible for providing world-class customer service for our Japanese clients. This is a great opportunity to join a highly successful and well-respected organization.To be successful in this role, you must have excellent Japanese language skills, as well as a strong customer service background and experience with a wide range of customer service software. You must possess strong interpersonal and communication skills, as well as the ability to multi-task and remain calm under pressure. You should be able to provide timely and accurate responses to customers, and have a positive attitude when dealing with challenging situations. If you are looking for a challenging yet rewarding customer service role, then this is the job for you!
Responsibilities:
- Provide superior customer service to Japanese clients in a professional and friendly manner
- Understand and address customer inquiries and complaints in a timely and accurate manner
- Utilize customer service software and processes to ensure customer satisfaction
- Demonstrate strong interpersonal and communication skills
- Remain calm and professional under pressure
- Multi-task and manage customer inquiries in a fast-paced environment
- Maintain a positive attitude when dealing with challenging situations
- Provide timely and accurate responses to customer inquiries and complaints
- Ensure customer satisfaction by resolving customer issues in a timely and efficient manner
Strong Problem-Solving Skills
Knowledge Of Financial Services Industry
Fluent In Japanese
Ability To Work Under Pressure
Strong Verbal And Written Communication Skills
Demonstrated Customer Service Experience
Knowledge Of Bloomberg Applications And Services
Understanding Of Operations And Customer Service Best Practices
Troubleshooting
Support
Communication
Listening
Technical
Detail-oriented
Assisting
Analytical
Patience
Problem-Solving
Adaptable
Japanese
Organizational
Interpersonal
Resolving
Communication
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Representative - Japanese in London, UK is between £26,400 and £37,400. This range is based on salaries reported by current and past employees.
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Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day.

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