
Production Support Analyst
We’re looking for an experienced Production Support Analyst to join the Blue Cross Blue Shield Association and help ensure our systems and processes run smoothly. In this role, you’ll be responsible for helping to resolve production issues, responding to user inquiries, and providing technical support. The ideal candidate will possess a strong technical background, an eye for detail, and a passion for problem-solving. If you’re an experienced professional with a can-do attitude, we’d love to hear from you.Qualifications for this role include:• A minimum of 5 years of experience in a technical role• A bachelor’s degree in a related field or equivalent experience• Advanced knowledge of computer systems, applications, and databases• Excellent problem-solving and communication skills• Ability to work both independently and as part of a team• Ability to multi-task and prioritize tasks• Experience with ITIL and/or service-oriented architecture• Familiarity with software development and production support processesIf you’re a motivated individual with a track record of success, we’d love to hear from you.
Bachelor's Degree In Computer Science
Information Systems
Or A Related Field
+ Years Of Experience Providing Technical Support In A Production Environment
Knowledge Of Windows And Linux Operating Systems
Understanding Of Web Servers And Application Servers
Proficiency In Scripting Languages Such As Powershell
Bash
And Python
Experience Working With Database Systems Such As Oracle
Mysql
And Sql Server
Knowledge Of Network Protocols Such As Tcp/Ip And Udp
Support
coordinate
Diagnose
Monitor
Troubleshoot
Test
Analyze
Document
Automate
Investigate
Prioritize
Communicate
Train
Resolve
Escalate
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Production Support Analyst in Chicago, IL, USA is $45,000-$90,000. The actual salary range varies depending on experience, skills, qualifications, and the size and type of employer. Additionally, salaries may be higher for those who specialize in certain areas, such as software or industrial engineering.
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Blue Cross Blue Shield Association is a federation of 36 separate United States health insurance organizations and companies, providing health insurance in the United States to more than 106 million people.

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