Blue Cross Blue Shield Association

Production Support Analyst

Blue Cross Blue Shield Association

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We’re looking for an experienced Production Support Analyst to join the Blue Cross Blue Shield Association and help ensure our systems and processes run smoothly. In this role, you’ll be responsible for helping to resolve production issues, responding to user inquiries, and providing technical support. The ideal candidate will possess a strong technical background, an eye for detail, and a passion for problem-solving. If you’re an experienced professional with a can-do attitude, we’d love to hear from you.Qualifications for this role include:• A minimum of 5 years of experience in a technical role• A bachelor’s degree in a related field or equivalent experience• Advanced knowledge of computer systems, applications, and databases• Excellent problem-solving and communication skills• Ability to work both independently and as part of a team• Ability to multi-task and prioritize tasks• Experience with ITIL and/or service-oriented architecture• Familiarity with software development and production support processesIf you’re a motivated individual with a track record of success, we’d love to hear from you.

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Computer Science

  • Information Systems

  • Or A Related Field

  • + Years Of Experience Providing Technical Support In A Production Environment

  • Knowledge Of Windows And Linux Operating Systems

  • Understanding Of Web Servers And Application Servers

  • Proficiency In Scripting Languages Such As Powershell

  • Bash

  • And Python

  • Experience Working With Database Systems Such As Oracle

  • Mysql

  • And Sql Server

  • Knowledge Of Network Protocols Such As Tcp/Ip And Udp

Required Skills
  • Support

  • coordinate

  • Diagnose

  • Monitor

  • Troubleshoot

  • Test

  • Analyze

  • Document

  • Automate

  • Investigate

  • Prioritize

  • Communicate

  • Train

  • Resolve

  • Escalate

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Production Support Analyst in Chicago, IL, USA is $45,000-$90,000. The actual salary range varies depending on experience, skills, qualifications, and the size and type of employer. Additionally, salaries may be higher for those who specialize in certain areas, such as software or industrial engineering.

Additional Information
Blue Cross Blue Shield Association is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 18th, 2023
Apply BeforeMay 22nd, 2025
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About Blue Cross Blue Shield Association

Blue Cross Blue Shield Association is a federation of 36 separate United States health insurance organizations and companies, providing health insurance in the United States to more than 106 million people.

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