Blue Shield of California

Provider Relations Representative, Senior

Blue Shield of California

Irvine, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced Provider Relations Representative looking to make an impact in the healthcare industry? Blue Shield of California is looking for a Senior Provider Relations Representative to join our team. In this role, you'll be responsible for ensuring that providers in our network receive quality service, developing provider relationships, and maintaining provider compliance. We’re looking for someone with strong interpersonal and communication skills, as well as an understanding of the healthcare industry, to help us continue providing the highest quality of services to our members.

Responsibilities:

  1. Establish and maintain relationships with providers in the network, ensuring they receive quality service.
  2. Communicate with providers to ensure compliance with regulations and policies.
  3. Resolve any conflicts or issues between providers and Blue Shield of California.
  4. Monitor and analyze provider performance to ensure quality of service.
  5. Educate providers on Blue Shield of California policies and procedures.
  6. Develop and implement strategies to improve provider relations.
  7. Act as a liaison between providers and other departments within Blue Shield of California.
  8. Respond to provider inquiries and complaints in a professional and timely manner.
  9. Track and report provider activity and performance metrics.
  10. Assist in provider recruitment and onboarding processes.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Ability To Work In A Fast-Paced Environment

  • + Years Of Experience In Provider Relations

  • Knowledge Of Healthcare Payer Processes

  • Proven Ability To Handle Multiple Tasks And Prioritize

  • Bachelor's Degree In Relevant Field Or Equivalent Experience

  • Knowledge Of Medicare And Medi-Cal

  • Proven Ability To Build And Maintain Relationships With Providers

Required Skills
  • Research

  • Project Management

  • Networking

  • Data Analysis

  • Communication

  • Time Management

  • Negotiation

  • Conflict Resolution

  • customer service

  • Teamwork

  • Collaboration

  • Organization

  • Creative Thinking

  • Problem-Solving

  • Outreach

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Provider Relations Representative, Senior in Irvine, CA, USA is $45,000 - $90,000. This range can vary depending on experience, education, and other factors.

Additional Information
Blue Shield of California is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 12th, 2023
Apply BeforeMay 22nd, 2025
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About Blue Shield of California

Blue Shield of California is a health plan provider founded in 1939 and based in Oakland, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association.

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