Provider Relations Representative

We are seeking a motivated and customer-oriented individual to join our team as a Provider Relations Representative at BlueCross BlueShield of South Carolina. As a Provider Relations Representative, you will be responsible for managing provider relations and ensuring the highest quality customer service to our providers and members. To be successful in this role, you must have excellent customer service and communication skills, as well as the ability to problem-solve and think critically. We are looking for a highly organized individual with a friendly, professional demeanor who takes pride in their work and will be a great addition to our team.

Responsibilities of a Provider Relations Representative at BlueCross BlueShield of South Carolina:

1. Maintain and manage productive relationships with providers and members.
2. Ensure high quality customer service is provided to providers and members.
3. Provide timely and accurate information to providers and members.
4. Resolve provider and member issues in a timely and effective manner.
5. Utilize problem-solving and critical thinking skills to identify and resolve customer service issues.
6. Communicate professionally with providers and members, both verbally and in writing.
7. Maintain accurate records and documentation of provider and member interactions.
8. Follow all applicable laws and regulations regarding provider and member relations.
9. Participate in customer service and provider relations training.
10. Participate in meetings and events related to provider and member relations.

According to JobzMall, the average salary range for a Provider Relations Representative in Bluffton, SC, USA is $37,000 to $50,000 per year. This salary range includes base salary plus any bonuses or commissions that may be included in the job offer.

BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. BlueCross serves 21.5 million people through private business and government contracts.