NOC Engineer

900 Jefferson Ave, Redwood City, CA 94063, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

This is an integral job function within the NOC that ensures the overall production site health and the performance of core customer facing journeys. This role will help maintain total site awareness, detecting metric and service deviations, monitoring changes, and proactively identifying potential issues and resolving before they escalate to customer impacting levels. Support key production facing services and maintain a world class customer experience. Troubleshoot critical problems through applications, systems, clouds, and networks. Spring into action during customer-impacting events and lead a team to quickly solve the problem. Operate across organizational boundaries to protect our customers, their data, and the availability of all Box services. Build tools and processes to improve manageability, observability, resiliency and time to restore service for critical incidents.

Where is this job?

This job is located at 900 Jefferson Ave, Redwood City, CA 94063, USA

Job Qualifications

Experience working in virtualized environments and cloud implementations
Incident management in a large scale, high uptime environment
Flexibility to work shift model
3+ years of large-scale production operations or reliability engineering experience

Required Skills

Python
Networking
Incident Management
DNS
AWS
Kubernetes
GCP
Shell scripts
Centos
RedHat
Effective Time Management

Soft Skills

Process Improvement
written communication
Adaptability
Verbal Skills
Multi-tasking
Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a NOC Engineer in 900 Jefferson Ave, Redwood City, CA 94063, USA is the following:

The average salary range for a NOC Engineer in Redwood City, CA, USA is typically between $82,585 and $129,596, with an average salary of $106,091.

Additional Information

Box is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedFebruary 16th, 2021

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us