Hospitality Manager

As a Hospitality Manager at Buffalo Wild Wings, you will be a vital part of our team, ensuring that guests are provided with outstanding, friendly, and courteous service. You will have the opportunity to lead your team and create a memorable dining experience for our guests. We are looking for an individual with a strong passion for hospitality and a dedication to providing excellent customer service.The ideal candidate should have excellent leadership and communication skills, and be able to work well in a fast-paced environment. They must have a minimum of 5 years of restaurant management experience and a high school diploma or equivalent. A bachelor’s degree or equivalent is preferred. Additionally, this individual must have a thorough understanding of day-to-day restaurant operations and a commitment to developing team members. The successful candidate will have exceptional customer service and problem-solving skills, and a positive attitude. If you have a passion for hospitality and the drive to create a memorable dining experience, we invite you to apply for this position!

Responsibilities:

1. Manage day-to-day restaurant operations and ensure guests are provided with outstanding, friendly, and courteous service.
2. Lead and motivate restaurant team to provide a memorable dining experience for guests.
3. Develop and implement customer service standards and ensure guests are satisfied.
4. Monitor and manage staff performance and provide regular feedback to team members.
5. Set performance goals for team members and ensure they are met.
6. Identify and resolve customer complaints in a timely and efficient manner.
7. Ensure restaurant is adhering to all safety and health regulations.
8. Analyze operational data and make actionable recommendations based on findings.
9. Manage staff scheduling and ensure all shifts are effectively staffed.
10. Develop and execute marketing strategies to drive sales.

According to JobzMall, the average salary range for a Hospitality Manager in Chino Hills, CA, USA is between $40,000 and $90,000. The median salary for a Hospitality Manager in Chino Hills, CA, USA is $60,000. The salary range can vary depending on the level of experience, qualifications, and education of the position.

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.