Burlington Stores

Retail Front End Supervisor

Burlington Stores

Fort Myers, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced retail environment? Burlington Stores is seeking a Front End Supervisor to join our team and help us provide exceptional service to our customers. As a Front End Supervisor, you will oversee the daily operations of the front end of the store, ensuring that customers have a seamless checkout experience. The ideal candidate will have strong leadership skills, a positive attitude, and a commitment to delivering top-notch customer service. If this sounds like you, we would love to have you on our team!

  1. Oversee and manage the daily operations of the front end of the store, including cashiers, customer service, and bagging.
  2. Ensure that all front end processes and procedures are followed accurately and efficiently.
  3. Train, mentor, and supervise front end team members to provide exceptional customer service.
  4. Monitor and maintain a clean and organized front end area to create a positive shopping experience for customers.
  5. Handle any customer complaints or issues in a professional and timely manner.
  6. Collaborate with other store managers and supervisors to ensure a seamless shopping experience for customers.
  7. Monitor and maintain front end inventory levels, including bags, registers, and other supplies.
  8. Track and analyze front end data and sales reports to identify areas for improvement and implement effective solutions.
  9. Maintain a thorough understanding of company policies and procedures and ensure they are being followed by front end team members.
  10. Lead by example and demonstrate a positive attitude and commitment to delivering exceptional customer service.
  11. Assist with scheduling and managing front end staff to ensure adequate coverage and efficient use of resources.
  12. Stay up-to-date on industry trends and best practices to continuously improve the front end operations.
  13. Foster a positive and welcoming work environment for all team members.
Where is this job?
This job is located at Fort Myers, FL, USA
Job Qualifications
  • Leadership Skills: A Retail Front End Supervisor Must Possess Strong Leadership Skills To Effectively Manage And Motivate A Team Of Cashiers And Customer Service Representatives.

  • Customer Service Experience: This Position Requires A Candidate With Prior Experience In A Customer-Facing Role, As They Will Be Responsible For Ensuring High Levels Of Customer Satisfaction And Resolving Any Customer Complaints Or Issues.

  • Cash Management Skills: A Retail Front End Supervisor Should Have Experience Handling Cash And Managing Cashiers' Tills, As Well As The Ability To Accurately Count And Reconcile Cash Drawers At The End Of Each Shift.

  • Organizational Skills: This Role Requires Excellent Organizational Skills To Coordinate And Prioritize Tasks Such As Scheduling, Inventory Management, And Maintaining A Clean And Organized Front End Area.

  • Retail Experience: Candidates Should Have A Strong Understanding Of Retail Operations, Including Sales Techniques, Inventory Management, And Loss Prevention. Previous Experience In A Supervisory Role Is Also Preferred.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • customer service

  • Cash Handling

  • Visual merchandising

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Front End Supervisor in Fort Myers, FL, USA is $28,000 - $40,000 per year. This may vary based on the specific company, location, experience level, and other factors.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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