Retail Front End Supervisor

Welcome to Burlington Stores, where fashion meets value! We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Front End Supervisor. In this role, you will be responsible for leading and supervising a team of front end associates to ensure a seamless and efficient shopping experience for our customers. We are looking for someone with a passion for retail, strong leadership skills, and a commitment to providing exceptional customer service. If you have a positive attitude and thrive in a fast-paced environment, we would love to have you join our team!

1. Supervise and lead a team of front end associates to ensure smooth and efficient operations at the checkout area.
2. Train and coach new and existing front end associates on company policies and procedures, customer service techniques, and product knowledge.
3. Monitor and maintain the cleanliness and organization of the front end area, including cash registers and merchandise displays.
4. Ensure compliance with company cash handling policies and procedures to minimize loss and maintain accuracy.
5. Handle customer inquiries, complaints, and escalations in a professional and timely manner.
6. Motivate and encourage team members to meet and exceed sales goals and provide exceptional customer service.
7. Collaborate with other supervisors and managers to ensure consistent and effective operations throughout the store.
8. Schedule and assign tasks to front end associates to ensure adequate coverage and efficient use of resources.
9. Conduct regular performance evaluations and provide feedback and coaching to team members to improve their skills and performance.
10. Stay up-to-date with industry trends and customer preferences to make informed decisions for the front end team and the store as a whole.
11. Foster a positive and inclusive work environment where team members feel valued, supported, and motivated.
12. Adhere to all company policies, procedures, and safety guidelines to maintain a safe and secure working environment.
13. Continuously seek opportunities to improve processes and procedures to enhance the overall customer shopping experience.
14. Collaborate with other departments, such as merchandising and inventory, to ensure smooth and efficient store operations.
15. Serve as a role model for the team by demonstrating exceptional customer service, professionalism, and a positive attitude.

According to JobzMall, the average salary range for a Retail Front End Supervisor in Grand Rapids, MI, USA is between $35,000 to $45,000 per year. This may vary depending on the specific company, years of experience, and job responsibilities. Some factors that may affect salary range include the size and profitability of the retail store, the supervisor's level of experience and education, and the local job market.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.