Commercial Excellence & Digital Customer Experience Leader

Welcome to Cargill, a global leader in providing food, agriculture, financial and industrial products and services. We are currently seeking a dynamic and results-driven individual to join our team as the Commercial Excellence & Digital Customer Experience Leader. In this role, you will have the opportunity to lead and drive our commercial excellence and digital customer experience strategies, ensuring that our customers have a seamless and exceptional experience with Cargill. If you are a strategic thinker with a passion for digital innovation and a strong commercial acumen, we invite you to join our team and make a positive impact on our business and customers.

1. Develop and implement commercial excellence strategies to drive business growth and enhance customer experience.
2. Lead and manage the digital customer experience team to ensure a seamless and user-friendly interface for customers.
3. Collaborate with cross-functional teams to identify and implement digital solutions that enhance customer experience and drive business growth.
4. Conduct market research and analysis to identify customer needs and preferences, and use insights to inform digital customer experience strategies.
5. Develop and maintain strong relationships with key stakeholders, both internal and external, to ensure alignment and implementation of commercial excellence and digital customer experience initiatives.
6. Continuously monitor and evaluate the effectiveness of digital customer experience strategies and make necessary adjustments to meet business objectives.
7. Stay updated on industry trends and best practices in digital customer experience and apply learnings to enhance Cargill's strategies.
8. Build and maintain a culture of excellence within the commercial excellence and digital customer experience team by providing coaching, development, and performance management.
9. Develop and manage budgets for digital customer experience initiatives and ensure efficient and effective use of resources.
10. Foster a culture of innovation and continuous improvement within the team to drive digital transformation and deliver exceptional customer experience.

According to JobzMall, the average salary range for a Commercial Excellence & Digital Customer Experience Leader in Minneapolis, MN, USA is $120,000 - $150,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual.

Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue. Some of Cargill's major businesses are trading, purchasing and distributing grain and other agricultural commodities, such as palm oil; trading in energy, steel and transport; the raising of livestock and production of feed; and producing food ingredients such as starch and glucose syrup, vegetable oils and fats for application in processed foods and industrial use. Cargill also has a large financial services arm, which manages financial risks in the commodity markets for the company. Cargill employs over 166,000 employees in 66 countries.