At CarMax, we strive to provide our customers with the best car buying experience possible. As an Appraisal Specialist, you will play a crucial role in this mission by accurately assessing the value of vehicles brought to our stores. We are looking for a detail-oriented and customer-focused individual with a strong knowledge of the automotive industry. If you are passionate about cars and have a knack for evaluating their worth, we want you on our team! Join us at CarMax and be a part of revolutionizing the car buying process.
- Accurately appraise the value of vehicles brought to CarMax stores, using industry-standard techniques and tools.
- Conduct thorough inspections of vehicles, including test drives, to gather necessary information for appraisals.
- Maintain a high level of attention to detail when evaluating vehicles, ensuring accuracy in pricing and descriptions.
- Provide exceptional customer service by communicating appraisal results in a clear and professional manner.
- Utilize strong knowledge of the automotive industry and market trends to make informed appraisal decisions.
- Stay up-to-date on changes and updates in the automotive industry, particularly in regards to pricing and valuation.
- Collaborate with other team members, including sales associates and managers, to ensure a seamless and efficient appraisal process.
- Maintain a positive and professional attitude when interacting with customers, colleagues, and other stakeholders.
- Adhere to company policies and procedures, as well as state and federal laws, related to appraisals and vehicle pricing.
- Continuously strive to improve appraisal processes and techniques to enhance the overall customer experience at CarMax.
Bachelor's Degree In Business Administration, Finance, Or A Related Field.
Minimum Of 2 Years Experience In Vehicle Appraisal Or A Related Field.
Strong Knowledge Of Automotive Industry Trends, Pricing, And Vehicle Appraisal Techniques.
Excellent Communication Skills, With The Ability To Negotiate And Build Rapport With Customers And Team Members.
Detail-Oriented And Able To Accurately Assess And Evaluate Vehicle Condition And Value.
Communication Skills
Data Analysis
Market Research
Time Management
Attention to detail
Problem Solving
Negotiation
customer service
Organization
team
Sales Techniques
Vehicle Knowledge
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Appraisal Specialist in Houston, TX, USA is $49K - $74K per year. This can vary depending on factors such as experience, education, and the specific company or organization the Appraisal Specialist is working for. Additionally, bonuses and benefits may also affect the overall salary range for this position.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.
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