CarMax

Appraisal Specialist

CarMax

Burbank, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At CarMax, we believe in providing our customers with a seamless and stress-free car buying experience. As an Appraisal Specialist, you will play a crucial role in this process by accurately determining the value of vehicles that are brought to our lots. We are looking for individuals who are passionate about cars and have a keen eye for detail. If you have a strong understanding of the automotive industry and possess exceptional communication and negotiation skills, we want to hear from you. Join our team and help us continue to revolutionize the way people buy cars.

  1. Conduct thorough and accurate appraisals of vehicles brought to CarMax lots.
  2. Utilize knowledge of the automotive industry and market trends to determine fair and competitive vehicle values.
  3. Communicate effectively with customers to explain the appraisal process and answer any questions or concerns.
  4. Negotiate with customers to reach a fair and agreeable price for their vehicle.
  5. Maintain accurate records and documentation of appraisals and negotiations.
  6. Collaborate with other team members to ensure a smooth and efficient appraisal process.
  7. Continuously stay updated on industry changes and market trends to make informed appraisal decisions.
  8. Provide exceptional customer service by maintaining a friendly and professional demeanor at all times.
  9. Follow company policies and procedures to ensure compliance with regulations and standards.
  10. Contribute to a positive and team-oriented work environment by actively participating in team meetings and offering suggestions for improvement.
Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Experience In Conducting Thorough Vehicle Appraisals: An Appraisal Specialist At Carmax Should Have Previous Experience In Conducting Detailed Appraisals Of Various Makes And Models Of Vehicles. This Includes Knowledge Of Market Trends, Vehicle History, And Condition Assessment.

  • Knowledge Of Automotive Industry: A Strong Understanding Of The Automotive Industry And Market Is Essential For An Appraisal Specialist At Carmax. This Includes Knowledge Of Pricing, Vehicle Values, And Industry Regulations.

  • Attention To Detail: As An Appraisal Specialist, Attention To Detail Is Crucial In Accurately Evaluating The Condition And Value Of Vehicles. This Includes Thorough Documentation, Careful Examination Of Vehicles, And Identifying Any Potential Issues.

  • Strong Communication And Negotiation Skills: The Ability To Effectively Communicate Appraisal Results And Negotiate Prices With Customers Is Important For An Appraisal Specialist At Carmax. This Includes The Ability To Explain Appraisal Processes And Results In A Clear And Professional Manner.

  • Proficiency In Appraisal Software And Technology: Carmax Utilizes Advanced Technology And Appraisal Software In Their Appraisal Process. An Appraisal Specialist Should Have Experience And Proficiency In Using These Tools To Accurately Evaluate And Document Vehicle Appraisals.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Negotiation skills

  • Attention to detail

  • Problem Solving

  • customer service

  • Automotive knowledge

  • Market analysis

  • Vehicle evaluation

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Appraisal Specialist in Burbank, CA, USA is $48,000 - $65,000 per year. This may vary depending on experience, qualifications, and the specific company or industry the specialist is working in.

Additional Information
CarMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 22nd, 2025
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About CarMax

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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