Welcome to the world of CarMax, where we are revolutionizing the way people buy and sell cars. We are currently seeking a highly motivated and detail-oriented Appraisal Specialist to join our team. As an Appraisal Specialist, you will play a crucial role in accurately assessing the value of vehicles and providing our customers with a fair and transparent appraisal process. If you have a passion for cars and a keen eye for detail, along with exceptional customer service skills, then we want you to be a part of our team!
- Conduct thorough vehicle inspections to accurately appraise the value of vehicles.
- Utilize industry knowledge and resources to accurately determine market value of vehicles.
- Provide excellent customer service to all customers during the appraisal process.
- Communicate effectively with customers to explain the appraisal process and answer any questions or concerns.
- Utilize CarMax systems and tools to accurately document appraisal details and process.
- Collaborate with other team members to ensure timely and efficient appraisal processes.
- Maintain a clean and organized appraisal area.
- Keep up-to-date with industry trends and changes in market values.
- Uphold CarMax's commitment to transparency and fairness in all appraisals.
- Adhere to all company policies and procedures while conducting appraisals.
- Continuously strive to meet or exceed individual and team appraisal goals.
- Provide feedback and suggestions for process improvement to management.
- Adhere to safety protocols and guidelines while inspecting vehicles.
- Maintain a professional and positive attitude at all times.
- Represent CarMax in a positive manner to customers and the public.
Bachelor's Degree In Business Administration, Finance, Or A Related Field
Minimum Of 2 Years Experience In Automotive Appraisals Or A Related Field
Strong Knowledge Of Vehicle Market Trends And Pricing Strategies
Excellent Communication And Negotiation Skills
Proficiency In Using Appraisal Tools And Software, Such As Vin Decoding And Vehicle Valuation Databases
Research
Data Analysis
Communication
Sales
Time Management
Multitasking
Attention to detail
Negotiation
customer service
Critical Thinking
Organization
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Appraisal Specialist in Buena Park, CA, USA is between $50,000 to $70,000 per year. However, this may vary depending on factors such as the specific company, years of experience, and education level.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.

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