Business Office Associate

Welcome to CarMax, where innovation and customer satisfaction are at the forefront of everything we do. We are currently seeking a highly motivated and detail-oriented Business Office Associate to join our dynamic team. As a Business Office Associate, you will play a crucial role in ensuring the smooth and efficient operation of our business office. We are looking for someone who is organized, adaptable, and has a passion for providing exceptional customer service. If you are looking for a challenging yet rewarding career in the automotive industry, we encourage you to apply for this exciting opportunity.

1. Greeting and welcoming customers to the business office in a friendly and professional manner.
2. Assisting customers with inquiries, providing information about products and services, and addressing any concerns or issues they may have.
3. Maintaining a clean and organized work environment in the business office, ensuring a positive and professional image is presented to customers at all times.
4. Managing and organizing paperwork, including sales contracts, financing documents, and other important records.
5. Processing and verifying customer financial information, including credit checks and loan applications.
6. Communicating with various departments and team members to ensure timely and accurate completion of tasks.
7. Providing administrative support to the business office, such as answering phone calls, scheduling appointments, and filing documents.
8. Collaborating with sales associates to ensure a smooth and efficient sales process for customers.
9. Staying up-to-date on industry trends and changes in policies and procedures.
10. Maintaining confidentiality and professionalism when handling sensitive customer information.
11. Resolving customer complaints and issues in a timely and effective manner.
12. Participating in training and development programs to enhance knowledge and skills.
13. Working independently and as part of a team to achieve individual and company goals.
14. Adhering to company policies and procedures, as well as local, state, and federal laws and regulations.
15. Providing exceptional customer service and ensuring customer satisfaction at all times.

According to JobzMall, the average salary range for a Business Office Associate in El Mirage, AZ, USA is $28,000 - $45,000 per year. This range may vary depending on factors such as experience, education, and the specific company and industry in which the individual is employed. Additionally, salary ranges may also differ based on the job duties and responsibilities of the Business Office Associate within a particular organization.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.