Cross Functional Store Manager

Welcome to CarMax, the nation's leading retailer of used cars. We are seeking a highly motivated and experienced Cross Functional Store Manager to join our dynamic team. Our ideal candidate is someone who thrives in a fast-paced and customer-focused environment, with a strong passion for leadership and driving results. As a Cross Functional Store Manager, you will have the opportunity to oversee multiple departments and collaborate with various teams to ensure a seamless and exceptional customer experience. If you have a proven track record of success in managing and developing teams, along with a deep understanding of retail operations, we want to hear from you. Join us and be a part of a company that is dedicated to providing the best car buying experience for our customers.

1. Oversee multiple departments within the store, including sales, finance, and service, to ensure efficiency and effectiveness in operations.
2. Collaborate with various teams, including sales, finance, and service, to ensure a seamless and exceptional customer experience.
3. Develop and implement strategic plans to achieve sales and performance goals for the store.
4. Train, mentor, and motivate a team of employees to deliver exceptional customer service and achieve individual and team targets.
5. Monitor and analyze store performance metrics and take necessary actions to improve results.
6. Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
7. Manage inventory levels and make purchasing decisions to meet customer demand and maximize profitability.
8. Conduct regular store meetings to communicate updates, goals, and expectations to the team.
9. Handle customer escalations and resolve any issues in a timely and satisfactory manner.
10. Stay up-to-date with industry trends, competitors, and market conditions to make informed business decisions.
11. Work closely with the regional and corporate teams to implement company initiatives and drive growth.
12. Continuously evaluate and improve processes to increase efficiency and customer satisfaction.
13. Maintain a positive and professional work environment for employees.
14. Represent the company in a professional and ethical manner at all times.
15. Attend training and development programs to enhance knowledge and skills.

According to JobzMall, the average salary range for a Cross Functional Store Manager in Palm Desert, CA, USA is between $40,000 and $60,000 per year. However, this range can vary depending on factors such as the size and location of the store, the level of experience and qualifications of the store manager, and the specific industry and company they work for. Some store managers may also receive additional benefits such as bonuses, commissions, and healthcare benefits, which can impact their overall salary.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.