Retail Sales Manager

Welcome to CarMax, where we strive to provide the best customer experience in the automotive industry. As a Retail Sales Manager, you will play a crucial role in our success by leading and developing a team of sales associates to achieve their full potential. We are looking for a dynamic and results-driven leader with a passion for delivering exceptional customer service. If you have a proven track record in retail sales and management, and possess strong communication and leadership skills, we want to hear from you. Join us and be a part of our team as we continue to revolutionize the car buying process.

1. Lead and manage a team of sales associates to achieve individual and team sales goals.
2. Develop and implement sales strategies to increase revenue and improve customer experience.
3. Train and mentor sales associates on effective sales techniques and customer service skills.
4. Monitor and analyze sales data to identify areas for improvement and implement necessary changes.
5. Create and maintain a positive work environment that fosters growth, motivation, and teamwork.
6. Conduct regular performance evaluations and provide constructive feedback to team members.
7. Collaborate with other departments such as marketing and finance to drive business growth.
8. Ensure compliance with company policies and procedures, as well as industry regulations.
9. Handle customer escalations and resolve any issues to ensure a high level of customer satisfaction.
10. Stay updated on industry trends and competitor activities to make informed business decisions.
11. Continuously evaluate and improve the sales process to enhance the customer experience.
12. Set sales targets and motivate team members to meet and exceed them.
13. Coordinate with the dealership's inventory team to ensure adequate stock levels and variety.
14. Collaborate with the recruitment team to attract and hire top-performing sales associates.
15. Communicate effectively with senior management to provide regular updates on sales performance, challenges, and opportunities.

According to JobzMall, the average salary range for a Retail Sales Manager in Roseville, CA, USA is $35,000 to $60,000 per year. However, this can vary depending on factors such as the size and type of retail store, the level of experience of the manager, and the specific responsibilities and duties of the role. Additionally, some retail sales managers may also receive bonuses or commissions based on the performance of their store or team.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.