Sales Consultant
Welcome to CarMax, where we are committed to providing our customers with a stress-free and enjoyable car buying experience. We are currently seeking a highly motivated Sales Consultant to join our team and help us continue to exceed our customers' expectations. As a Sales Consultant, you will play a crucial role in connecting our customers with the perfect vehicle for their needs. We are looking for individuals who are passionate about customer service, have a strong work ethic and are driven to succeed. If you have a love for cars and enjoy helping others, we want to hear from you!
- Greet and welcome customers to CarMax, creating a positive and welcoming atmosphere.
- Build and maintain strong relationships with customers, understanding their needs and providing exceptional customer service.
- Utilize knowledge of the car industry and CarMax's products and services to assist customers in finding the perfect vehicle.
- Conduct thorough vehicle presentations and test drives, highlighting features and benefits to help customers make informed decisions.
- Utilize effective sales techniques to close deals and meet or exceed sales goals.
- Continuously stay up to date on new products, features, and promotions to effectively communicate with customers.
- Provide accurate and transparent pricing and financing information to customers.
- Coordinate with the sales team and other departments to ensure a seamless and efficient car buying experience for customers.
- Maintain knowledge of and adhere to all company policies and procedures.
- Continuously strive to exceed customer satisfaction and retention goals.
- Collaborate with team members to share ideas and best practices for improving sales and customer service.
- Maintain a professional and positive attitude at all times, representing the CarMax brand.
- Participate in training and development opportunities to improve sales skills and product knowledge.
- Follow up with customers after purchase to ensure satisfaction and foster long-term relationships.
- Contribute to a positive and collaborative work environment.
Excellent Communication And Interpersonal Skills: A Sales Consultant At Carmax Must Be Able To Effectively Communicate With Customers And Build Relationships In Order To Understand Their Needs And Provide The Best Solutions.
Strong Sales And Negotiation Abilities: The Primary Responsibility Of A Sales Consultant Is To Sell Vehicles And Negotiate Prices With Customers. Therefore, Candidates Must Possess A Proven Track Record Of Successful Sales And Negotiation Skills.
In-Depth Knowledge Of The Automotive Industry: Carmax Sells A Variety Of Vehicles From Different Manufacturers. A Sales Consultant Must Have A Thorough Understanding Of The Automotive Industry, Including Current Trends, Models, And Features.
Customer Service Orientation: Carmax Prides Itself On Providing Exceptional Customer Service. A Sales Consultant Must Be Customer-Focused And Be Able To Provide A Positive And Enjoyable Car-Buying Experience For Each Customer.
Teamwork And Collaboration: At Carmax, Sales Consultants Work Closely With Other Team Members, Including Finance Managers And Technicians. A Successful Candidate Must Be Able To Collaborate And Work Well With Others In A Fast-Paced And Dynamic Environment.
Communication
Time Management
Negotiation skills
Product knowledge
Presentation skills
customer service
Relationship Building
Active listening
Teamwork
Problem-Solving
Adaptability
Closing Techniques
Communication
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Consultant in Duarte, CA 91010, USA is $40,000-$60,000 per year. However, salaries may vary depending on the specific company, industry, and level of experience of the Sales Consultant. Additionally, commission and bonuses may also impact the overall salary.
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CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.
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