Vehicle Condition Assessor

Welcome to CarMax, the nation's leading retailer of used cars. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Vehicle Condition Assessor. As a Vehicle Condition Assessor, you will have the opportunity to play a crucial role in our customers' car buying experience by accurately assessing the condition of vehicles and ensuring their satisfaction. If you have a passion for cars and a keen eye for detail, then we want to hear from you! Join our dynamic team and help us continue to provide exceptional service to our customers.

1. Conduct thorough vehicle inspections to accurately assess the condition of used cars.
2. Use specialized equipment and tools to evaluate the mechanical, electrical, and aesthetic components of vehicles.
3. Document and report any damages, defects, or necessary repairs to the appropriate departments.
4. Ensure all vehicles meet company safety and quality standards before being listed for sale.
5. Communicate effectively with customers to answer any questions or concerns regarding the condition of vehicles.
6. Keep accurate records of vehicle assessments and maintain organized files for future reference.
7. Collaborate with other team members to ensure timely and efficient processing of vehicles.
8. Stay up-to-date on industry trends and changes in vehicle technology to accurately assess newer models.
9. Adhere to company policies and procedures to maintain a safe and professional work environment.
10. Provide excellent customer service by addressing any issues or concerns related to vehicle condition in a timely and professional manner.
11. Assist in maintaining the overall appearance and cleanliness of the dealership.
12. Work closely with the sales team to provide accurate information on vehicle conditions and assist with any customer requests.
13. Continuously strive to improve assessment processes and procedures to increase efficiency and accuracy.
14. Attend training and development sessions to stay updated on industry standards and best practices.
15. Collaborate with management to identify areas for improvement and implement solutions to enhance the customer experience.

According to JobzMall, the average salary range for a Vehicle Condition Assessor in Houston, TX, USA is $38,000 - $58,000 per year. This range may vary depending on the specific company, experience level, and additional skills or certifications.

CarMax, Inc. is as a holding company, which operates as a retailer of used vehicles and wholesale vehicle auction operator. The company operates through the following segments: CarMax Sales Operations and CarMax Auto Finance.