Clinic Receptionist

Welcome to Catholic Health Initiatives! We are currently seeking a passionate and dedicated individual to join our team as a Clinic Receptionist. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring a smooth and efficient flow of operations in our clinic. We are looking for someone who is organized, friendly, and able to handle a fast-paced environment with grace and professionalism. Join us in our mission to provide compassionate and quality healthcare to our community.

1. Greet and welcome patients, visitors, and staff with a warm and friendly demeanor.
2. Provide excellent customer service by addressing patients' inquiries and concerns in a timely and professional manner.
3. Answer phone calls and direct them to the appropriate department or individual.
4. Schedule and confirm appointments for patients, ensuring accuracy and efficiency.
5. Maintain patient records and update necessary information in the electronic medical record system.
6. Verify insurance coverage and collect co-payments from patients.
7. Maintain a clean and organized reception area, ensuring a professional and welcoming atmosphere.
8. Communicate effectively with other team members to ensure a smooth flow of operations in the clinic.
9. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
10. Assist with administrative tasks such as faxing, scanning, and filing documents.
11. Proactively identify and resolve any issues or concerns that may arise from patients, visitors, or staff.
12. Attend and actively participate in staff meetings and training sessions to stay updated on clinic policies and procedures.
13. Uphold the mission, vision, and values of Catholic Health Initiatives and represent the organization in a positive light.
14. Continuously strive to improve the patient experience by soliciting and implementing feedback from patients and colleagues.
15. Perform any other duties as assigned by the clinic manager or supervisor.

According to JobzMall, the average salary range for a Clinic Receptionist in London, KY, USA is $26,000 - $36,000 per year. Salary can vary depending on experience, education, and the specific clinic or healthcare facility. Receptionists in larger clinics or hospitals may earn more than those in smaller private practices. Additionally, some clinics may offer benefits such as healthcare and retirement plans, which can add to the overall compensation package.

Catholic Health Initiatives is a national Catholic healthcare system, with headquarters in Englewood, Colorado. CHI is a nonprofit, faith-based health system formed, in 1996, through the consolidation of three Catholic health systems. It is one of the nation's largest healthcare systems.