Technical Support Representative

Are you an experienced technical support representative looking to join a global organization? CenturyLink is a leading provider of high-speed internet, voice, and data services for homes and businesses across the world. We are looking for an enthusiastic and knowledgeable Technical Support Representative to help provide our customers with the best technical support and service experience. The successful candidate should have excellent customer service and communication skills, as well as a keen understanding of the internet and related technical support issues. In this role, you will be responsible for troubleshooting, diagnosing, and resolving customer problems via phone, email, chat, and other customer service channels.The ideal candidate for this position should have:• At least one year of experience in a technical support role• Knowledge of internet protocols, routers, and related hardware• Proficiency with Microsoft Office and other popular software applications• Strong problem-solving and troubleshooting abilities• Excellent customer service and communication skills• Patience and empathy when dealing with customers• Ability to work independently and in a team environmentIf you are passionate about providing exceptional customer service and technical support, we want to hear from you! Please apply today and join our team at CenturyLink.

According to JobzMall, the average salary range for a Technical Support Representative is $32,000 to $42,000 per year. This range may vary depending on the individual's experience, qualifications, and the size and type of company they are employed by.

CenturyLink, Inc. is a global technology company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.