Charles Schwab

Client Relationship Specialist

Charles Schwab

Lone Tree, CO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural communicator with a passion for building strong relationships? Do you thrive in a fast-paced, collaborative environment? If so, we have an exciting opportunity for you to join our team as a Client Relationship Specialist at Charles Schwab. As a leading financial services company, we are committed to providing exceptional customer service and creating meaningful connections with our clients. In this role, you will have the chance to use your exceptional interpersonal skills to help our clients achieve their financial goals. If you are driven, customer-focused, and have a strong knowledge of financial products, we want to hear from you!

  1. Cultivate and maintain strong relationships with clients to ensure their satisfaction and build long-term loyalty.
  2. Act as the main point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
  3. Proactively reach out to clients to understand their needs, goals, and preferences, and provide personalized recommendations and solutions.
  4. Serve as a product expert and educate clients on the various financial services offered by the company.
  5. Collaborate with internal teams, such as financial advisors and operations, to provide seamless and efficient services to clients.
  6. Identify opportunities to upsell or cross-sell products and services to clients, while adhering to company policies and regulations.
  7. Stay updated on industry trends and changes in financial markets to better serve and advise clients.
  8. Utilize strong communication skills to effectively convey complex financial information to clients in a clear and understandable manner.
  9. Maintain accurate and detailed client records and documentation in compliance with company policies and regulatory requirements.
  10. Continuously strive to improve the client experience and provide feedback to management on ways to enhance the client relationship process.
Where is this job?
This job is located at Lone Tree, CO, USA
Job Qualifications
  • Strong Communication Skills: A Client Relationship Specialist At Charles Schwab Should Possess Excellent Communication Skills, Both Written And Verbal, To Effectively Communicate With Clients And Address Their Needs And Concerns.

  • Financial Industry Knowledge: A Deep Understanding Of The Financial Industry, Including Products, Services, And Market Trends, Is Essential For A Client Relationship Specialist At Charles Schwab. This Knowledge Will Help Them Provide Accurate And Valuable Information To Clients.

  • Customer Service Experience: Previous Experience In A Customer Service Role Is Highly Desirable For A Client Relationship Specialist At Charles Schwab. This Will Enable Them To Handle A Wide Range Of Client Inquiries And Maintain A High Level Of Customer Satisfaction.

  • Relationship Management Skills: The Ability To Build And Maintain Strong Relationships With Clients Is Crucial For A Client Relationship Specialist. This Includes Active Listening, Problem-Solving, And Conflict Resolution Skills.

  • Series 7 And 63 Licenses: A Client Relationship Specialist At Charles Schwab Must Hold A Series 7 And 63 License, Which Are Required By The Financial Industry Regulatory Authority (Finra). These Licenses Demonstrate A Strong Understanding Of Securities Laws And Regulations And Allow The Specialist To Provide Investment Advice And Trade Securities.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Relationship Building

  • Active listening

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Flexibility

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Client Relationship Specialist in Lone Tree, CO, USA is $40,000 - $60,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries and bonuses for more experienced and successful Client Relationship Specialists.

Additional Information
Charles Schwab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
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About Charles Schwab

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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