Charles Schwab

Specialist, Visa Fraud Investigations

Charles Schwab

2423 E Lincoln Dr, Phoenix, AZ 85016, USA
Full-Time$58,000 - $119,000/annualEntry LevelBachelors
Job Description

Conducting standard Visa debit card fraud investigations that the VFI team receives during the normal course of business. Ensure that all assigned cases are worked accurately and within well-defined regulatory target dates and in accordance with the regulations that govern them. Support the VFI Hotline by answering calls from business partners who have questions about the types of fraud cases we are responsible for. To monitor and decision real time Broker Dealer Visa Check Card activity, while monitoring for potentially fraudulent transactions. Support other individuals with their work when the need emerges. As needed, occasionally support other Fraud, AML and CDD teams in detecting and investigating other suspicious activity, including account takeovers, imposters, new account fraud, trading-related activity, international activity, third-party money movement, rapid fund movement, etc.

Where is this job?
This job is located at 2423 E Lincoln Dr, Phoenix, AZ 85016, USA
Job Qualifications
  • 1 - 3 years financial services/banking experience with direct customer contact servicing Visa Check Card

  • Working knowledge of Regulation E a must.

  • Required experience within financial industry. Familiarity with financial industry operations preferred.

Required Skills
  • MS Word

  • Time Management Skills

  • MS Excel skills

  • Analytical skills (data driven)

  • Relationship management process

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Additional Information
Charles Schwab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 16th, 2023
Apply BeforeMay 22nd, 2025
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About Charles Schwab

Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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