
Specialist, Visa Fraud Investigations
Conducting standard Visa debit card fraud investigations that the VFI team receives during the normal course of business. Ensure that all assigned cases are worked accurately and within well-defined regulatory target dates and in accordance with the regulations that govern them. Support the VFI Hotline by answering calls from business partners who have questions about the types of fraud cases we are responsible for. To monitor and decision real time Broker Dealer Visa Check Card activity, while monitoring for potentially fraudulent transactions. Support other individuals with their work when the need emerges. As needed, occasionally support other Fraud, AML and CDD teams in detecting and investigating other suspicious activity, including account takeovers, imposters, new account fraud, trading-related activity, international activity, third-party money movement, rapid fund movement, etc.
1 - 3 years financial services/banking experience with direct customer contact servicing Visa Check Card
Working knowledge of Regulation E a must.
Required experience within financial industry. Familiarity with financial industry operations preferred.
MS Word
Time Management Skills
MS Excel skills
Analytical skills (data driven)
Relationship management process
Driven and self-motivated
Prioritizing skills
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
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Through its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

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