Branch Operations Lead

Welcome to Chase Bank, where we are dedicated to providing exceptional financial services to our customers. We are currently seeking a highly motivated and experienced Branch Operations Lead to join our team. As the Branch Operations Lead, you will have the opportunity to lead a team of talented individuals and play a key role in ensuring the smooth operations of our branch. If you have a passion for customer service and a drive for excellence, we would love to have you on our team. Join us and be a part of our mission to help our customers achieve their financial goals.

1. Oversee the daily operations of the branch, ensuring that all tasks and responsibilities are carried out efficiently and effectively.
2. Lead and manage a team of branch employees, providing direction, guidance, and support as needed.
3. Ensure that all customer interactions are handled with the highest level of professionalism and customer service, resolving any issues or concerns that may arise.
4. Monitor and maintain branch compliance with all company policies, procedures, and regulations.
5. Train and onboard new employees, providing them with the necessary tools and resources to succeed in their roles.
6. Foster a positive and collaborative work environment, promoting teamwork, communication, and mutual respect among branch employees.
7. Conduct performance evaluations and provide feedback to employees, identifying areas for improvement and recognizing outstanding achievements.
8. Develop and implement strategies to increase customer satisfaction and retention, as well as achieve financial goals for the branch.
9. Stay updated on industry trends and changes in banking regulations, and ensure that the branch is in compliance at all times.
10. Collaborate with other branch leaders and managers to share best practices and drive overall success of the bank.

According to JobzMall, the average salary range for a Branch Operations Lead in Los Angeles, CA, USA is between $70,000 to $90,000 per year. However, this can vary based on factors such as the size and industry of the company, level of experience, and specific job responsibilities. Additionally, bonuses and benefits may also affect the overall salary range.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.