Client Services Associate

Welcome to Chase Bank, where we are committed to providing exceptional financial services to our valued clients. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Services Associate. As a Client Services Associate, you will play a vital role in ensuring our clients receive top-notch support and assistance with their banking needs. We are looking for someone who is dedicated to delivering exceptional customer service, has a strong attention to detail, and thrives in a fast-paced environment. If you are passionate about helping others and have a keen interest in the banking industry, we would love for you to join our team!

1. Greet and welcome clients to Chase Bank in a friendly and professional manner.
2. Provide exceptional customer service by assisting clients with their banking needs and inquiries.
3. Educate clients on the various financial services offered by Chase Bank and help them make informed decisions.
4. Process transactions accurately and efficiently, adhering to all banking policies and procedures.
5. Maintain a thorough understanding of Chase Bank's products, services, and promotions to effectively assist clients.
6. Handle client complaints and resolve issues in a timely and satisfactory manner.
7. Proactively identify and recommend products and services that meet clients' financial needs.
8. Stay updated on changes in banking regulations and policies to ensure compliance.
9. Collaborate with other team members to achieve team goals and provide seamless customer service.
10. Maintain a neat and organized work area to ensure a professional and welcoming atmosphere for clients.
11. Continuously strive to improve customer satisfaction and retention.
12. Attend training and development programs to enhance knowledge and skills.
13. Adhere to all security measures to protect clients' personal and financial information.
14. Uphold the values and mission of Chase Bank in all interactions with clients and colleagues.

According to JobzMall, the average salary range for a Client Services Associate in Columbus, OH, USA is between $35,000 and $55,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual.

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.