Chase Bank

Communications Director – Employee Digital & Service Experience

Chase Bank

Tampa, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an innovative and creative Communications Director – Employee Digital & Service Experience to join our team at Chase Bank! We are looking for an individual who can drive digital and service communications within the organization and help us continue to create an exceptional employee experience.The ideal candidate will have a strategic approach to communications and an eye for detail. You should also have a flair for developing innovative digital solutions, be an excellent communicator, and have a knack for thinking outside the box.The successful candidate will be responsible for developing and executing our employee communications strategy – from online and print campaigns, to new digital initiatives, to employee engagement and service initiatives. You will be the ‘go-to’ for all employee digital and service communications and be responsible for developing and managing our employee communications channels.To be successful in this role, you should have:• Minimum of 5 years’ experience in a corporate communications role• Extensive knowledge of digital channels, trends and best practices• Demonstrated ability to develop and execute campaigns• Excellent written and verbal communication skills• Ability to work autonomously and collaboratively• Ability to multi-task and work under tight deadlinesIf you are passionate about communications, have an eye for detail, and a commitment to providing an exceptional employee experience, we want to hear from you!

Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Strong Project Management And Organizational Skills

  • Strategic Thinking And Planning Capabilities

  • Proven Track Record Of Developing Successful Communication Strategies

  • Knowledge Of Digital Platforms And Content Management Systems

  • Understanding Of Customer Service Principles And Practices

  • Ability To Analyze And Interpret Data

  • Familiarity With The Banking Industry And Regulations

Required Skills
  • Strategic Planning

  • Social Media

  • Networking

  • Event Management

  • Writing

  • Editing

  • Campaign Management

  • customer service

  • SEO

  • Public speaking

  • Branding

  • Email Marketing

  • presenting

  • Digital content creation

  • Community Engagement

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Communications Director – Employee Digital & Service Experience in Tampa, FL, USA is $90,000 - $110,000 per year. This range is based on the salaries of current job postings for this position.

Additional Information
Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 1st, 2023
Apply BeforeMay 22nd, 2025
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About Chase Bank

JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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