
Specialist - Fraud Prevention
Take ownership of each customer while empathizing and prioritizing customer needs. Resolve conflicts and manage customer expectations. Document customer account activities thoroughly and concisely. Engage in interactive dialogue with customers through active listening. Approach problems logically and with good judgment to ensure the appropriate customer outcome. Make appropriate decisions on behalf of the customer quickly and effectively.
Minimum of one year of customer interaction or customer support experience strongly preferred
Must be willing to work in an environment that requires 100% phone-based customer interaction
Data Entry
Time Management
MS Excel
MS Word
Adaptable
Problem Solving
Verbal communication
Detail Oriented
written communication
According to JobzMall, the average salary range for a Specialist - Fraud Prevention in 2200 Ross Ave, Dallas, TX 75201, USA is between $55,000 and $65,000 per year.
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JPMorgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.

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