Archives & Campus Experience Team Lead

We are looking for an enthusiastic and highly motivated individual to join our Archives & Campus Experience Team Lead at Chick-fil-A. This is an exciting opportunity to join a fast-paced and dynamic team and be part of a world-renowned brand. We are looking for someone who is passionate about providing exceptional service, takes pride in their work, and has a strong desire to learn and grow.The ideal candidate should have a minimum of 2 years of experience in customer service, team leadership, or archives management. They should also possess excellent organizational skills, the ability to multi-task and prioritize, and a high level of professionalism. The successful candidate will be a reliable and dedicated team leader who possesses strong communication skills and a positive attitude.

Responsibilities:

1. Lead and manage a team to provide exceptional customer service and ensure the highest standards of service are met.
2. Develop and implement processes and procedures to streamline operations and improve efficiency.
3. Establish and maintain relationships with customers, vendors, and other stakeholders.
4. Manage archives and records according to established guidelines and procedures.
5. Maintain and update customer and vendor databases.
6. Develop and implement strategies to improve customer service and satisfaction.
7. Train and mentor team members on customer service best practices.
8. Monitor team performance and provide feedback and support when needed.
9. Analyze customer feedback and develop strategies to improve service quality.
10. Ensure compliance with all applicable regulations and safety standards.

According to JobzMall, the average salary range for a Archives & Campus Experience Team Lead in Atlanta, GA, USA is between $50,000 and $90,000. This range can fluctuate depending on the qualifications of the individual and experience in the field.

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.