Customer Support Agent

We are looking for an experienced and friendly Customer Support Agent to join the Chick-fil-A family! This role is fundamental in providing exceptional customer service to guests by responding to inquiries, providing accurate information, and resolving complaints. To be successful in this position, you will need excellent communication skills, the ability to multitask efficiently, and a commitment to providing excellent customer service. If you have a passion for helping people and providing an exceptional customer experience, we’d love to hear from you!

Responsibilities:

1. Respond to customer inquiries, provide accurate information, and address customer complaints in a timely and professional manner.
2. Demonstrate excellent communication skills and the ability to multitask efficiently.
3. Utilize various customer service software programs to respond to customer inquiries and complaints.
4. Maintain a positive attitude and demeanor when interacting with customers.
5. Log customer interactions and transactions in a detailed manner.
6. Follow up with customers to ensure their satisfaction with the service they received.
7. Collaborate with other customer service agents to provide the best customer experience possible.
8. Perform other duties as assigned.

According to JobzMall, the average salary range for a Customer Support Agent in Atlanta, GA, USA is $20,000 - $38,000. This range is based on the most recently reported salary data from various sources, including employer postings and third-party salary comparison websites.

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.