Quality Assurance Analyst

Chick-fil-A is seeking a highly-skilled Quality Assurance Analyst to join our team and provide expert advice on our product and service quality. Our ideal candidate should have a passion for quality assurance, experience in the restaurant or food industry, and a commitment to excellence. If you are a motivated, organized, and detail-oriented individual looking for an opportunity to make a difference, we want to hear from you!The Quality Assurance Analyst will review and analyze our current products and processes to identify areas for improvement and develop implementation plans. This role requires an individual with a strong understanding of operational and quality assurance standards, excellent communication skills, and a proactive approach to problem-solving.Required Qualifications:* Bachelor's degree in Quality Assurance, Food Science, or related field* 5+ years of experience in a quality assurance role* Proficiency in Microsoft Office Suite, statistical analysis software, and quality management systems* Exceptional written and verbal communication skills* Ability to work independently and as part of a team* Outstanding organizational and problem-solving skills

Responsibilities of a Quality Assurance Analyst:

1. Develop and implement quality assurance standards and procedures.
2. Monitor and review product and service quality to ensure compliance with standards.
3. Analyze current products and processes to identify areas for improvement.
4. Develop and implement plans to address identified areas for improvement.
5. Evaluate customer feedback to identify potential quality issues.
6. Maintain and update quality assurance records and reports.
7. Train and mentor staff on quality assurance best practices.
8. Collaborate with cross-functional teams to ensure customer satisfaction.
9. Develop and provide reports on quality assurance performance metrics.
10. Maintain knowledge of industry-specific trends and regulations.

According to JobzMall, the average salary range for a Quality Assurance Analyst in Atlanta, GA, USA is between $65,000 and $90,000 per year. This range is based on the salary data collected from various employers in the area.

Chick-fil-A is an American fast food restaurant chain headquartered in the city of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it operates more than 2,200 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state.