Cisco Systems

Network Support Engineer Intern

Cisco Systems

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic and motivated Network Support Engineer Intern to join our team at Cisco Systems. In this role, you will help our customers succeed by providing technical and engineering support to our network of users and customers. You will be responsible for troubleshooting and resolving any technical issues that our customers may have.The ideal candidate should have a passion for learning and a strong technical background, with experience in network engineering and troubleshooting. You should be comfortable working with customers in a fast-paced environment, and have excellent customer service and communication skills.We are looking for someone who is detail-oriented, organized, and has the ability to stay current with the latest network technologies. If you have a knack for problem-solving and a desire to make a difference in our customers’ lives, then this could be the perfect job for you.

Responsibilities:

  • Provide technical and engineering support to customers and users of Cisco Systems
  • Troubleshoot and resolve any network-related issues that arise
  • Monitor and maintain network performance and security
  • Utilize various diagnostic tools to identify network issues
  • Work with customers in a fast-paced environment to ensure their satisfaction
  • Utilize excellent customer service and communication skills to build relationships
  • Stay current with the latest network technologies
  • Research and recommend solutions to network problems
  • Develop and document network processes and procedures
  • Monitor system performance and optimize system efficiency
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Written And Verbal Communication Skills

  • Ability To Work Independently

  • Understanding Of Networking Protocols

  • Ability To Troubleshoot Network Issues

  • Strong Knowledge Of Networking Concepts

  • Knowledge Of Cisco Networking Products

  • Experience With Remote Access Solutions

  • Experience With Network Security Principles

Required Skills
  • Security

  • Testing

  • Networking

  • Troubleshooting

  • VPNs

  • Designing

  • Routing

  • Switching

  • Cabling

  • LANs

  • Monitoring

  • Analyzing

  • Configuring

  • Protocols

  • Servers

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Network Support Engineer Intern in Dallas, TX, USA is $13 to $18 per hour. This range may vary depending on the employer's experience level and other factors.

Additional Information
Cisco Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 19th, 2023
Apply BeforeMay 22nd, 2025
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About Cisco Systems

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.

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