
Portfolio Activation Specialist
Deliver internal and external kick off meetings. Maintain deployment delivery schedule and lead customer expectations. Raise critical issues and involve account teams and leadership if customer expectations are misaligned. Update tracking tools daily and provide progress reports for operational and program teams. Engages vital Cisco and Customer/Partner resource as the need arises Ensure all critical project documentation filed on relevant project folder in Central repository. Support Account teams /customer with familiarization the Enterprise Agreements. Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes. Collaborate with Account teams, CX, Partners to improve customer adoption, address product concerns, and drive incremental growth. Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers.
5+ years Customer Success and/or Project Management
Smart Account/Licensing and Enterprise Agreement Experience
Consultative and Strategic mentality
Technical knowledge preferred
Project Management
MS Word
Reporting skills
Time Management Skills
MS Excel skills
Customer engagement/advocacy
Presentation and Collaboration skills
Verbal communication
Driven and self-motivated
written communication
Flexibility/Adaptability
Detail oriented and highly organized
Multi tasker
According to JobzMall, the average salary range for a Portfolio Activation Specialist in 7100 Kit Creek Rd, Morrisville, NC 27560, USA is $45,000 - $60,000. This range is based on salaries reported by employers and employees for this position.
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Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.

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