Cisco Systems

Technical Account Manager - Cloud Security

Cisco Systems

2300 E President George Bush Hwy, Richardson, TX 75082, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

The Technical Account Manager (TAM) is the Primary Support contact for strategic Cisco Cloud Security customers and partners. The TAM provides invaluable technical guidance, support, and input to win new business and build strong, long term relationships, focused on deployment planning, implementation, and ongoing troubleshooting for Cisco Cloud Security products. The TAM partners closely with Technical Support, Engineering, Product Management and other departments to ensure a clear understanding of customer and partner environments, challenges and requirements. Ensure prompt and appropriate resolution of strategic customers’ and partners’ technical challenges. Provide training, consulting services and best practices to strategic customers, partners, and account managers. Develop an expert level understanding of Cisco Cloud Security features and benefits.

Where is this job?
This job is located at 2300 E President George Bush Hwy, Richardson, TX 75082, USA
Job Qualifications
  • Strong understanding of enterprise network environments with an emphasis on network security measures.

  • 5+ years in customer facing Support, Professional Services, Implementation or Client Services roles

  • Experience with proxy implementation and troubleshooting at each point of failure.

  • Experience with the Secure Access Service Edge (SASE) product space

Required Skills
  • Active Directory

  • DNS

  • Troubleshooting skills

  • Time Management Skills

  • tcp/udp

  • Cisco Routing and Switching

  • VMWare ESX/ESXi

Soft Skills
  • Process Improvement

  • Results Oriented

  • Detail Oriented

  • Organizational skills

  • Communication Skills

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Technical Account Manager - Cloud Security in 2300 E President George Bush Hwy, Richardson, TX 75082, USA is between $52,000 and $80,000 per year. The exact salary will depend on the employer, the candidate's experience, and other factors.

Additional Information
Cisco Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 10th, 2022
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Cisco Systems

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started