Are you a people-oriented individual with a passion for building meaningful connections? Do you thrive in a fast-paced and dynamic environment? Look no further! Citigroup is seeking a highly motivated Relationship Associate to join our team. In this role, you will have the opportunity to work closely with clients and colleagues to foster strong relationships and drive business growth. We are looking for a driven and enthusiastic candidate with excellent communication and interpersonal skills. If you are ready to take on a challenging yet rewarding role, we want to hear from you!
- Foster and maintain strong relationships with clients and colleagues.
- Drive business growth through proactive client outreach and relationship management.
- Act as a liaison between clients and internal teams, ensuring effective communication and collaboration.
- Provide exceptional customer service by anticipating and addressing client needs and concerns.
- Assist in developing and implementing strategies to attract and retain clients.
- Consistently meet or exceed performance goals and targets.
- Collaborate with team members to identify and capitalize on business opportunities.
- Stay up-to-date on industry trends and best practices to continuously improve relationship building and client retention strategies.
- Communicate effectively with clients through various channels, including email, phone, and in-person meetings.
- Represent the company in a professional and positive manner at all times.
- Maintain accurate and detailed records of client interactions and progress.
- Participate in training and development opportunities to enhance job knowledge and skills.
- Continuously seek opportunities to improve processes and procedures for more efficient and effective relationship management.
- Demonstrate a strong understanding of the company's products and services to effectively promote and cross-sell to clients.
- Maintain a positive and enthusiastic attitude to contribute to a productive and collaborative work environment.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Minimum Of 2-3 Years Of Experience In Customer Service Or Relationship Management.
Bachelor's Degree In Business, Finance, Economics, Or Related Field.
Knowledge Of Financial Products And Services, Including Banking, Investments, And Lending.
Ability To Work In A Fast-Paced, Team-Oriented Environment And Handle Multiple Tasks Simultaneously.
Financial Analysis
Communication
Sales
Time Management
Multitasking
Negotiation
customer service
Relationship Building
Teamwork
Organization
Problem-Solving
Client management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Relationship Associate in Charlotte, NC, USA is $40,000 - $60,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual.
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Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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