Citigroup

Relationship Associate

Citigroup

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a people-oriented individual with a passion for building meaningful connections? Do you thrive in a fast-paced and dynamic environment? Look no further! Citigroup is seeking a highly motivated Relationship Associate to join our team. In this role, you will have the opportunity to work closely with clients and colleagues to foster strong relationships and drive business growth. We are looking for a driven and enthusiastic candidate with excellent communication and interpersonal skills. If you are ready to take on a challenging yet rewarding role, we want to hear from you!

  1. Foster and maintain strong relationships with clients and colleagues.
  2. Drive business growth through proactive client outreach and relationship management.
  3. Act as a liaison between clients and internal teams, ensuring effective communication and collaboration.
  4. Provide exceptional customer service by anticipating and addressing client needs and concerns.
  5. Assist in developing and implementing strategies to attract and retain clients.
  6. Consistently meet or exceed performance goals and targets.
  7. Collaborate with team members to identify and capitalize on business opportunities.
  8. Stay up-to-date on industry trends and best practices to continuously improve relationship building and client retention strategies.
  9. Communicate effectively with clients through various channels, including email, phone, and in-person meetings.
  10. Represent the company in a professional and positive manner at all times.
  11. Maintain accurate and detailed records of client interactions and progress.
  12. Participate in training and development opportunities to enhance job knowledge and skills.
  13. Continuously seek opportunities to improve processes and procedures for more efficient and effective relationship management.
  14. Demonstrate a strong understanding of the company's products and services to effectively promote and cross-sell to clients.
  15. Maintain a positive and enthusiastic attitude to contribute to a productive and collaborative work environment.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 2-3 Years Of Experience In Customer Service Or Relationship Management.

  • Bachelor's Degree In Business, Finance, Economics, Or Related Field.

  • Knowledge Of Financial Products And Services, Including Banking, Investments, And Lending.

  • Ability To Work In A Fast-Paced, Team-Oriented Environment And Handle Multiple Tasks Simultaneously.

Required Skills
  • Financial Analysis

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Negotiation

  • customer service

  • Relationship Building

  • Teamwork

  • Organization

  • Problem-Solving

  • Client management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Associate in Charlotte, NC, USA is $40,000 - $60,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual.

Additional Information
Citigroup is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeMay 22nd, 2025
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About Citigroup

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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