City of Austin

Library Assistant

City of Austin

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the City of Austin Library! We are currently seeking a dedicated and enthusiastic Library Assistant to join our team. As a Library Assistant, you will play a vital role in providing excellent customer service and support to our community members. This is an opportunity to be a part of a dynamic and inclusive environment that values learning, innovation, and collaboration. To excel in this role, you should possess a passion for books and knowledge, strong communication skills, and the ability to multitask in a fast-paced environment. If you are excited about helping others and making a positive impact in your community, we encourage you to apply for this position.

  1. Greet and welcome patrons to the library, providing a friendly and inclusive atmosphere.
  2. Assist patrons in locating and accessing library materials, including books, audiovisual materials, and digital resources.
  3. Provide excellent customer service by answering questions, resolving issues, and addressing concerns.
  4. Monitor and maintain the organization and cleanliness of library materials and spaces.
  5. Process new library card applications and maintain accurate patron records.
  6. Assist with circulation tasks, including checking in and out materials, placing holds, and collecting fines.
  7. Provide basic technology assistance to patrons, including troubleshooting common issues and assisting with printing and copying.
  8. Collaborate with other library staff members to plan and execute programs and events for the community.
  9. Stay up-to-date on library policies, procedures, and programs to provide accurate information to patrons.
  10. Actively promote library resources and services to patrons.
  11. Assist with collection development by identifying and recommending materials for purchase.
  12. Stay informed about current trends in literature and popular culture to make relevant recommendations to patrons.
  13. Attend regular staff meetings and training sessions to expand knowledge and skills.
  14. Maintain confidentiality and privacy of patron information.
  15. Other duties as assigned by library management.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Bachelor's Degree In Library Science, Information Science, Or A Related Field.

  • Experience Working In A Public Library Setting, Including Knowledge Of Library Systems And Procedures.

  • Excellent Communication And Customer Service Skills, With The Ability To Interact With Diverse Populations.

  • Strong Organizational Skills And Attention To Detail, With The Ability To Manage Multiple Tasks And Prioritize Effectively.

  • Proficiency In Computer Skills, Including Microsoft Office And Library Databases.

Required Skills
  • Inventory Management

  • Database Management

  • customer service

  • Organization

  • technology proficiency

  • Shelving

  • Cataloging

  • Collection Management

  • Reference

  • Interlibrary Loan

  • Research Assistance

  • Circulation Services

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Library Assistant in Austin, TX, USA is between $24,000 and $35,000 per year. This range may vary depending on the specific job duties, experience level, and qualifications of the individual. Some Library Assistants may also receive additional benefits such as healthcare and retirement plans.

Additional Information
City of Austin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 10th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About City of Austin

Austin is the capital of the US state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started