Office Assistant

Provides clerical support to the department and creates and proof-reads letters, memoranda, reports, documents, and other materials. Handles complex responsibilities such as conducting research, preparing statistical reports, and supervising. Receives and screens incoming calls and visitors; schedules, coordinates, and (if necessary) facilitates meetings. Receives and prepares response for complaints from customers and staff. Acts as an intermediary for the Department Head when requested, maintaining contacts with public and private executives and officials. Maintains schedule of appointments for the Department Head; plans itinerary, makes travel arrangements, and maintains expense accounts. Interprets executive/management level documents and letters, and composes in presentation format.

Baltimore is a major city in Maryland with a long history as an important seaport. Fort McHenry, birthplace of the U.S. national anthem, “The Star-Spangled Banner,” sits at the mouth of Baltimore’s Inner Harbor. Today, this harbor area offers shops, upscale crab shacks and attractions like the Civil War–era warship the USS Constellation and the National Aquarium, showcasing thousands of marine creatures.