YouthWorks Data Entry Clerk

Provide routine clerical and data entry functions to support MIS and YouthWorks Data Assistant. Answer the Summer Jobs telephone inquiries in a polite and professional manner. Provide detailed and accurate YouthWorks information to all phone inquiries and/or refer inquiry to the proper source to assist them. Answer any emails from the YouthWorks SummerJobs and YWHelpdesk. Able to operate office equipment such as: fax machine, printers, copiers, scanners and computers. Data entry accurately and quality control folders. Ability to process large volume of paperwork to meet daily quota Ability to maintain automated and manual files. Ability to left up to 25 plus pounds. Generates correspondence and routine reports for incomplete youth folders. Ability to operate Microsoft Office Software. Enter Participant Certification Appointments accurately in YW online system from spreadsheets daily.

Baltimore is a major city in Maryland with a long history as an important seaport. Fort McHenry, birthplace of the U.S. national anthem, “The Star-Spangled Banner,” sits at the mouth of Baltimore’s Inner Harbor. Today, this harbor area offers shops, upscale crab shacks and attractions like the Civil War–era warship the USS Constellation and the National Aquarium, showcasing thousands of marine creatures.