YouthWorks Unit Clerks

Answer and screen incoming calls in a professional manner and direct calls to the appropriate person or transfer to the correct unit. Operate various office equipment which include: multi-line telephone system, fax machine, copiers, scanner, shredder and laptop computer. Provide accurate information to public on YouthWorks Summer Jobs and/or refer inquiry to appropriate source. Use the YouthWorks System to answer participant and worksite inquires. Research requested information and/or issues with resolution follow-up for worksites and youth. Creating transmittals, placement and worksite reports daily. Inventory office supplies and materials for each unit. Support units and staff by prioritizing, organizing, maintaining, filing and follow-up on Projects. Assist in collection and distribution of charm cards, pay card, pre and post work readiness, WARF records, staff routing sheets and time sheets. Responsible for submitting to DLLR, work permits for youth ages 14 – 17 by start of program

Baltimore is a major city in Maryland with a long history as an important seaport. Fort McHenry, birthplace of the U.S. national anthem, “The Star-Spangled Banner,” sits at the mouth of Baltimore’s Inner Harbor. Today, this harbor area offers shops, upscale crab shacks and attractions like the Civil War–era warship the USS Constellation and the National Aquarium, showcasing thousands of marine creatures.