Benefits Coordinator

Coordinate benefits programs for City employees, including employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims. Counsel employees concerning insurance, benefits, retirement, payroll deductions, death benefits, leave programs, retirement, deferred compensation and other benefits available to employees. Respond to inquiries and provide technical information concerning policies, procedures, guidelines, rules and regulations. Advise employees of policy provisions and claims procedures, preparing required documentation, determining claim eligibility and resolving claims issues. Troubleshoot and resolve employee issues and concerns regarding benefits, including resolving administrative problems with carrier representatives. Coordinate various enrollment activities, conducting training and orientation on the city’s benefits plan, assisting employees with completing enrollment forms, and processing enrollment forms. Oversee COBRA and retiree insurance programs.

Charleston, the South Carolina port city founded in 1670, is defined by its cobblestone streets, horse-drawn carriages and pastel antebellum houses, particularly in the elegant French Quarter and Battery districts. The Battery promenade and Waterfront Park both overlook Charleston Harbor, while Fort Sumter, a federal stronghold where the first shots of the Civil War rang out, lies across the water.